Lead Recovery Technician EMPACT

La Frontera EMPACT - Suicide Prevention Center; Mesa (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans

Dental plans

Vision plans

403(b) retirement plan

Retirement Allowance

Company-paid Life/AD&D and Long-termal

Job summary

La Frontera EMPACT - Suicide Prevention Center in Mesa, AZ is seeking a Recovery Technician Lead to supervise the Recovery Technician team and support the Clinical Coordinator. The role focuses on facilitating daily operations, residential admissions, and client care in a 24/7 setting.

The schedule is Monday–Friday 3pm–11pm; candidates should have a behavioral health background, strong communication, a valid AZ driver’s license, fingerprint clearance, and be at least 21 years old.

Qualifications

• Bachelor’s degree in psychology, social work, family studies, or related behavioral health field or 4 years of direct behavioral health experience.
• Experience with substance use and co-occurring disorders preferred.
• Excellent verbal and written communication skills.
• Valid Arizona drivers license with clean driving record.
• Fingerprint clearance card or eligibility.
• Must be 21 years or older.

Responsibilities

• Assist the Clinical Coordinator with administrative and compliance functions; train staff and interns in his/her discipline.
• Direct day-to-day operations of the program; schedule meetings and services; provide or arrange coverage.
• Facilitate residential admission and discharge processes including referrals, screenings, admissions, assessments, and discharge.
• Provide counseling and supervision of clients in individual and group settings as part of a multidisciplinary team.
• Direct, participate in, and assist clients in planning and carrying out daily activities and evaluating client progress.
• Maintain clinical documentation including progress toward goals, activity records, and shift notes.
• Provide orientation to new clients at intake.
• Maintain all client records in accordance with agency policies and regulatory requirements.
• Produce thorough, timely clinical documentation of services rendered (billable and non-billable).
• Provide transportation to consumers as appropriate.
• Attend weekly supervision meetings and seek additional supervision as needed.
• Participate in administrative, in-service, and department staff meetings.
• Recommend changes to improve service delivery and implement new programming as directed.
• Evaluate treatment effectiveness and modify service plans as needed.
• Adhere to agency policies and procedures and assist with Quality Management and Utilization Review.

Skills

Communication

Driver's license

Fingerprint clearance

21+ age

Substance use disorders experience

Education

Bachelor’s degree in Behavioral Health fields

4 years direct behavioral health services experience

Job description

Who We Are

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry‑leading non‑profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What You’ll Do

This is a great opportunity to be a part of something transformational by providing support to clients in our 24/7 facility. We are looking for caring, reliable, determined individuals as part of a great team that can change lives. The purpose of the Recovery Technician Lead position is to facilitate Recovery Technician duties as well as provide supervisory support to the Clinical Coordinator and Recovery Technician team.

The schedule for this position will be Monday – Friday 3pm – 11pm.

Essential Responsibilities

• Assist the Clinical Coordinator with the administrative and compliance functions; Provide instruction and training for staff, interns, and contract staff, in his/her respective discipline, as opportunities permit or as assigned by the Clinical Coordinator.
• Direct the day-to-day operations of the program; schedule meetings and services. Provide, or arrange for, coverage for positions, as needed.
• Facilitate the residential admission and discharge processes including: processing incoming referrals and facilitation of screenings, admission, clinical assessment, and discharge.
• Provides counseling, education, and supervision of clients in both individual and group settings as part of a multi-disciplinary team to assist clients in achieving their treatment goals.
• Directs, participates, and assists clients in planning and carrying out daily activities and evaluates clients during activities.
• Maintains clinical documentation including client progress towards goals, documentation of activities, med observation records, shift notes, etc.
• Provide orientation to new clients upon intake.
• Maintain all client records in current status and in accordance with agency policies and procedures, as well as health plan, state, and federal requirements
• Produce complete, timely, thorough, quality clinical documentation of all services rendered, both billable and non-billable, as required. The documentation must include sufficient information about the activity being documented and the client’s participation in, and response to, the activity.
• Provide transportation to consumers as appropriate and determined by the residential team.
• Attend regular scheduled weekly supervision meetings. Seek out additional supervision as needed
• Participate in all regularly scheduled administrative, in-service, and department staff meetings.
• Recommend to the Clinical Coordinator or Department Manager changes that would improve service delivery. Implement changes and new programming as directed.
• Provide continuous evaluation of the effectiveness of treatment through the ongoing assessment of the person and input from the person and relevant others resulting in modification to the service plan as necessary.
• Adhere to the agency's policies and procedures. Comply with the agency's standard of care for service delivery. Assist with Quality Management, Quality Assurance, and Utilization Review.
• Perform additional related duties as requested.

What You’ll Provide

• Bachelor’s degree in Psychology, Social Work, Family Studies, or other behavioral health field. OR 4 years of experience of direct behavioral health services to meet BHT requirements.
• Experience working with substance abuse and co-occurring disorders preferred.
• Strong verbal and written communication skills is required.
• Must have a valid AZ driver's license with no major infractions in the past three years.
• Must have Fingerprint clearance card or be eligible to obtain one.
• Must be 21 years of age or older at time of employment.

Additional Requirements And Responsibilities

• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.

What We’ll Offer

(Full-time employees)

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company-paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.