Supervisor EMPACT

CL 4b246ed9 69f4 44c6 907c 44fcb89543eb; Mesa (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous PTO

Medical plans (4 choices)

Tuition Reimbursement

Job summary

EMPACT-SPC is seeking a Clinical Coordinator in Mesa, Arizona to oversee program operations and ensure quality care. You will supervise staff, provide clinical services, and coordinate day-to-day activities. A Bachelor's degree and a minimum of 4 years in the behavioral health field are required.

The ideal candidate will have strong communication skills and supervisory experience. Benefits include generous PTO, medical plans, and tuition reimbursement.

Qualifications

• Minimum of 4 years of experience in the behavioral health field required.
• Demonstrated ability to remain calm in crisis situations is essential.

Responsibilities

• Coordinate day-to-day operations of the program.
• Supervise staff and interns, ensuring quality service delivery.
• Provide clinical services as needed.

Skills

Excellent oral and written communication skills

Strong problem solving and analytical skills

Supervisory experience

Crisis experience

Strong customer service

Education

Bachelor's Degree in Counseling, Social Work, or related field

Minimum of Associate License with AzBBHE

Job description

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

The Clinical Coordinator’s role is to provide quality of services to clients, coordinate day-to-day operations of the program, and to recommend and implement changes that would improve the delivery of services. The Clinical Coordinator would also provide clinical services to residents as needed.

Essential Responsibilities:

• Assist manager with the administrative and clinical supervision of staff and interns including supervision of Recovery Technicians.
• Provide instruction and training for staff, interns, and contract staff, in his/her respective discipline, as opportunities permit or as assigned by the Manager.
• Direct the overall productivity of the program and monitor individual staff, contractors, and intern performance to meet productivity standards.
• Provide clinical services as determined by program need. For Coordinators who are also Master’s Level Therapists, those clinical services would be psychotherapy for the purpose of assessment, diagnosis, and treatment.
• Ensure quality service delivery by staff supervised, including clinical care and all associated duties. Monitor client records for all staff supervised for current status and compliance with agency policies and procedures, as well as health plan, state, and federal requirements.
• Produce complete, timely, thorough, quality clinical documentation of all services rendered, both billable and non-billable, as required. Monitor and oversee clinical documentation/billing done by all supervised staff. All documentation must include sufficient information about the activity being documented and the client’s participation in, and response to, the activity.
• Work independently and responsibly, and participate in the development, implementation, and evaluation of treatment programs. Develop, implement and maintain at least one clearly defined program area.
• Direct the day-to-day operations of the program; schedule meetings, services and staff time; and schedule, facilitate, and document weekly supervision with staff. Address any concerns promptly and clearly. Provide, or arrange for, coverage for positions supervised, as needed.
• Participate in all regularly scheduled administrative, in-service, and staff meetings.
• Coordinate communication with other departments of the agency in accomplishing continuity of care.
• Develop and maintain effective working relationships with state, community, and contracting organizations, and with collaborating partners.
• Provide and deliver at least 40 hours of work per week.
• Work beyond scheduled work hours to complete required paperwork or to complete crisis stabilization tasks. Some evening hours may be required. This position may provide periodic on-call supervisor rotation for residential programs if assigned, involving 24-hour availability.

What you’ll provide:

• Bachelor's Degree in Counseling, Social Work, or related field preferred.
• Minimum of Associate License with AzBBHE preferred.
• Minimum of 4 years of experience in the behavioral health field required.
• Crisis experience preferred.
• Supervisory experience preferred.
• Program Development experience preferred.
• Excellent oral and written communication skills.
• Clear and effective communication.
• Strong customer service.
• Strong problem solving and analytical skills.
• Ability to document detailed information.
• Ability to multi-task.
• Must have Fingerprint clearance card or be eligible to obtain one.
• Must have a valid AZ driver's license with no major infractions in the past three years.
• Must be 21 years of age or older at time of employment.
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.

What you’ll experience:

• The typical work environment will be working in an office environment or working out in the community.
• Employees must be able to lift up to 15 pounds at times.
• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate computer, telephone, and keyboard.

What we’ll offer:

(Full-time employees)

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long-Term Disability
• Voluntary additional Life and Short-Term Disability
• Tuition Reimbursement
• Licensure Reimbursement
• Elder Care assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.