Lead Quality Technician

Jabil Malaysia; Wisconsin; On-site; USD 70,000 - 95,000; Full time

Job summary

Jabil Inc. seeks a Lead Quality Technician to oversee quality inspection activities, troubleshoot defects, and support the implementation of quality management systems to meet customer specifications and company standards.

You will lead a team of Quality Technicians, coordinate inspections of incoming materials, in-process components, and finished products, and drive corrective actions and continuous improvement.

Qualifications

• Requires a High School Diploma or equivalent; Associate degree in a technical field preferred.
• At least 5 years in a manufacturing quality role with 2+ years in a lead/supervisory capacity.
• Strong knowledge of ISO 9001 quality management systems.
• Proficient with quality measurement tools (calipers, micrometers, CMM) and SPC.
• Excellent problem-solving, analytical, and communication skills.

Responsibilities

• Lead and supervise a team of Quality Technicians, providing guidance, training, and performance feedback.
• Perform complex inspections and tests on incoming materials, in-process components, and finished products using various measurement tools and equipment.
• Identify, analyze, and troubleshoot quality defects, non-conformances, and process deviations, implementing effective corrective actions.
• Collaborate with engineering, production, and other departments to resolve quality issues and improve manufacturing processes.
• Develop and implement quality control plans, inspection procedures, and work instructions.
• Conduct internal audits and support external audits to ensure compliance with quality management systems (e.g., ISO 9001).
• Collect and analyze quality data, generate reports, and present findings to management.
• Participate in root cause analysis and continuous improvement initiatives (e.g., 8D, FMEA).
• Train and mentor junior Quality Technicians on best practices and quality standards.
• Ensure accurate and timely documentation of all quality-related activities.

Skills

Leadership

Problem-solving

Communication

Reading blueprints

MS Office

ERP/MES experience

Education

High School Diploma or equivalent

Associate's degree in a technical field

Tools

Calipers

Micrometers

CMM

SPC

Six Sigma methodologies

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary

The Lead Quality Technician at Jabil Inc. plays a crucial role in ensuring product quality and process integrity. This position involves leading quality inspection activities, troubleshooting quality issues, and supporting the implementation of quality management systems to meet customer specifications and company standards.

Job Responsibilities

• Lead and supervise a team of Quality Technicians, providing guidance, training, and performance feedback.
• Perform complex inspections and tests on incoming materials, in-process components, and finished products using various measurement tools and equipment.
• Identify, analyze, and troubleshoot quality defects, non-conformances, and process deviations, implementing effective corrective actions.
• Collaborate with engineering, production, and other departments to resolve quality issues and improve manufacturing processes.
• Develop and implement quality control plans, inspection procedures, and work instructions.
• Conduct internal audits and support external audits to ensure compliance with quality management systems (e.g., ISO 9001).
• Collect and analyze quality data, generate reports, and present findings to management.
• Participate in root cause analysis and continuous improvement initiatives (e.g., 8D, FMEA).
• Train and mentor junior Quality Technicians on best practices and quality standards.
• Ensure accurate and timely documentation of all quality-related activities.

Job Qualifications

• High School Diploma or equivalent; Associate's degree in a technical field (e.g., Quality Assurance, Engineering Technology) preferred.
• 5+ years of experience in a manufacturing quality role, with at least 2 years in a lead or supervisory capacity.
• Strong understanding of quality management systems (e.g., ISO 9001).
• Proficiency in using various quality tools and techniques (e.g., calipers, micrometers, CMM, SPC, Six Sigma methodologies).
• Demonstrated ability to lead and motivate a team.
• Excellent problem-solving and analytical skills.
• Strong communication (written and verbal) and interpersonal skills.
• Ability to read and interpret technical drawings, blueprints, and specifications.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with ERP/MES systems is a plus.

Accessibility Accommodation

Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability.

You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information.

Please do not direct any other general employment related questions to this e-mail or phone number.

Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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