Lead Quality Engineer, Design Services

Crate and Barrel; Northbrook (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Crate and Barrel is seeking a Lead Quality Engineer to drive testing strategy and ensure quality delivery for their Clienteling application. In this fully remote role, you will take ownership of the test strategy, mentor engineers, and partner with teams to uphold quality standards.

The ideal candidate has over 7 years of experience in quality engineering, a strong background in test automation, and is familiar with retail and mobile applications.

Qualifications

• 7+ years of progressive experience in quality engineering.
• Proven experience leading quality efforts for significant, cross-functional projects.
• Extensive experience with test automation strategy and framework development.

Responsibilities

• Define and drive the test strategy and planning for complex projects.
• Mentor and guide junior engineers for their technical growth.
• Architect and oversee the implementation of test automation frameworks.

Skills

Test automation strategy

Quality engineering best practices

iOS app deployment processes

Excellent communication skills

Education

Bachelor's degree in Computer Science, Engineering, or related field

Job description

We are seeking a hands‑on Lead Quality Engineer (FTE) to drive the testing strategy, automation framework maintenance, and quality delivery for our high‑impact Clienteling application.

• This position is fully remote

• This role is an Individual Contributor

A day in the life of a Lead Quality Engineer, Design Services...

• Define, own, and drive the overarching test strategy and planning for complex projects and product areas, ensuring alignment with iterative delivery
• Mentor and guide junior and mid‑level engineers, fostering their technical growth, providing constructive feedback, and promoting a collaborative team environment
• Partner with engineering and product managers to define test strategy, understand requirements, define clear acceptance criteria, and champion building quality into the development process
• Architect, design, and oversee the implementation of scalable and maintainable test automation frameworks
• Champion and establish quality engineering best practices, standards, and metrics within the team and across projects
• Lead end‑to‑end testing efforts for strategic programs, potentially involving multiple agile teams and complex integrations
• Drive the analysis of quality data to identify areas for improvement and implement corrective actions
• Collaborate with other teams to deliver highly cross‑functional and complex work, ensuring quality across all touchpoints
• Stay abreast of new testing tools, technologies, and methodologies, and advocate for their adoption where beneficial to enhance the team’s ability to deliver high‑quality software iteratively

We'd love to hear from you if you have:

• Bachelor's degree in Computer Science, Engineering, or a related field preferred
• 7+ years of progressive experience in quality engineering
• Proven experience leading quality efforts for significant, cross‑functional projects and mentoring teams
• Extensive experience with test automation strategy and framework development
• Prior experience testing Retail, POS, or Clienteling/CRM mobile applications
• Strong understanding of iOS app deployment processes (TestFlight, App Store Connect)
• Excellent communication skills with the ability to translate technical risks into business impact