Lead Quality Engineer

Humana; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Humana is seeking a Lead Quality Engineer to steer QA strategy for Medicaid Clinical platforms and integrations, ensuring reliability across pre-production and production. You will lead a team of testers, set standards, and scale automation for functional, regression, integration, configuration, and production validation testing.

You will partner with Product, Development, and clinical stakeholders to identify risks, drive quality improvements, and communicate progress to leadership.

Qualifications

• 5+ years in software QA/quality engineering or related field.
• 2-3 years creating and validating test cases and scenarios.
• Hands-on experience developing automated test suites.
• Experience with defect identification, triage, and resolution.
• Experience in Agile delivery environments.
• Experience leading functional, regression, integration and configuration testing.

Responsibilities

• Lead a team of testers by prioritizing, defining responsibilities, and ensuring testing deliverables.
• Coach and develop team members; promote collaboration and consistent testing practices.
• Support hiring, onboarding, and training of testing staff.
• Manage team capacity and testing assignments based on priorities, releases, and risk.
• Coordinate testing coverage for scheduled releases, including night or early testing.
• Define and maintain testing strategy for Medicaid Clinical platform.
• Lead end-to-end, production validation testing and automation initiatives.
• Establish standards for test cases, data, and evidence; review requirements for gaps.
• Lead defect triage and collaborate with Product, developers, and stakeholders to resolve defects.
• Monitor test coverage, defects trends, and automation effectiveness; drive process improvements.

Skills

Team Leadership

Quality Assurance

Test Automation

Agile Methodologies

Defect Management

Stakeholder Communication

Tools

Azure DevOps

Jira

CI/CD Tools

Job description

Become a part of our caring community

The Lead Quality Engineer leads the quality assurance and testing strategy for Medicaid Clinical platforms and integrations, ensuring solutions meet business requirements and operate reliably across pre-production and production environments. This role leads a team of testers while establishing scalable testing processes, standards, and automation capabilities across functional, regression, integration, configuration, and production validation testing.
This role exercises independent judgment on complex issues, escalates barriers and risks as appropriate, and communicates testing progress and quality considerations to management and executive stakeholders.

Key Responsibilities

Team Leadership & Delivery

• Lead a team of testers by establishing priorities, responsibilities, and accountability for testing deliverables.
• Coach and develop team members while promoting collaboration, cross-training, knowledge sharing, and consistent testing practices.
• Support hiring, onboarding, and training of testing team members.
• Manage team capacity and testing assignments based on business priorities, release schedules, complexity, and risk.
• Coordinate testing coverage for scheduled production releases, including applicable night or early-morning testing.

Quality Engineering & Testing

• Define and maintain the testing strategy for the Medicaid Clinical platform.
• Lead functional, regression, integration, configuration, end-to-end, and production validation testing.
• Establish standards for test cases, test scenarios, test data, execution, and supporting evidence.
• Review business and functional requirements to identify testing needs, risks, and gaps.
• Develop and maintain automated test suites and expand automation opportunities to improve testing efficiency, scalability, and coverage.
• Evaluate test results, defects, and risks to provide release-readiness recommendations.

Defect Management & Collaboration

• Lead defect triage and establish standards for documenting, prioritizing, retesting, and resolving defects.
• Partner with Product, Business Systems Analysis, developers, vendors, and clinical stakeholders to investigate and resolve quality issues.
• Serve as a liaison for new testing requests, assessing scope, priorities, dependencies, and resource needs.
• Communicate testing progress, quality risks, unresolved defects, and release readiness to stakeholders and leadership.

Continuous Improvement

• Monitor test coverage, execution progress, defect trends, and automation effectiveness.
• Analyze recurring defects and testing gaps to identify opportunities for process and quality improvements.
• Develop repeatable testing processes that improve consistency, efficiency, and scalability.
• Recommend improvements to workflows, configurations, requirements, and testing procedures based on testing findings.

Use your skills to make an impact

Required Qualifications

• 5+ years of experience in software quality assurance, quality engineering, application testing, or a related technology field.
• 2 - 3 years’ experience creating, reviewing, executing, and validating test cases and test scenarios.
• Hands-on experience developing and maintaining automated test suites.
• Experience with defect identification, documentation, triage, retesting, and resolution.
• Experience working in an Agile delivery environment.
• Experience leading functional, regression, integration, and configuration testing.
• Ability to manage competing priorities, establish scalable processes, and exercise independent judgment with minimal supervision.

Preferred Qualifications

• Experience directly leading a testing or quality engineering team, including coaching, work allocation, capacity planning, and team development.
• Experience supporting Medicaid programs or Medicaid clinical operations.
• Experience with utilization management, care management, or other healthcare clinical workflows.
• Experience testing vendor SaaS platforms, configurations, releases, and integrations.
• Experience with Azure DevOps, Jira, or similar test management and defect-tracking tools.
• Experience developing or expanding automated regression testing.
• Experience partnering with external vendors and internal technology teams to coordinate testing and production releases.

Additional Information:

• Ability to work periodic nights or early mornings to support production releases and testing. (typically, on a monthly basis)

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full