Lead Quality Control Technician

Kelly Services; La Vergne (TN); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Direct hire opportunity

Competitive pay

Career growth opportunities

Collaborative environment

Job summary

Kelly Services in La Vergne, TN seeks a Lead Quality Control Technician to lead quality operations on the production floor. You will perform audits, investigate issues, program measurement equipment, support root cause analyses, and train team members on best practices.

The ideal candidate has strong manufacturing quality experience and can collaborate with Production, Engineering, and Quality teams to meet customer and company standards. Direct hire with competitive pay based on experience.

Qualifications

• Requires high school diploma or equivalent; technical degree preferred.
• 5 years of manufacturing quality experience preferred.
• Strong understanding of quality systems, inspection methods, and manufacturing processes.
• Experience with CMM programming and automated measurement equipment strongly preferred.
• Ability to read and interpret engineering drawings, blueprints, and GD&T.

Responsibilities

• Perform product and process audits to verify quality standards.
• Identify, communicate, and drive closure of non-conformances.
• Support MRB activities with measurements and disposition recommendations.
• Create containment and sort instructions for quality issues and customer complaints.
• Program and support automated inspection equipment (CMMs, Keyence, OGP, vision systems).
• Conduct Layered Process Audits (LPA) and participate in corrective actions.
• Analyze quality data to identify trends and opportunities for improvement.
• Assist with Measurement System Analysis (MSA) studies and calibration activities.
• Create and maintain golden samples for automated detection systems.
• Assist with quality documentation including control plans, procedures, and work instructions.
• Assist with customer complaint investigations and containment efforts.
• Generate and maintain quality alerts and production-area communications.
• Use SAP and Excel to track quality data, MRB activity, COPQ metrics.
• Train operators on measurement equipment and inspection methods.
• Collaborate to reduce scrap and improve manufacturing performance.
• Provide technical support to Quality Engineers and Management.
• Respond to production issues requiring quality involvement.

Skills

Quality assurance

CMM programming

Problem solving

Training & mentoring

SAP

Excel

Root cause analysis

Education

High school diploma

Technical degree preferred

Tools

CMM

SAP

Excel

Measurement equipment

Job description

Lead Quality Control Technician

Location: La Vergne, TN

Pay: $28.00 – $30.00 /hour (Based on Experience)

Employment Type: Direct Hire

Work Authorization: Must be authorized to work in the U.S. without current or future sponsorship.

Position Overview

We are seeking an experienced Lead Quality Control Technician to join a growing manufacturing team in La Vergne, TN. This hands‑on leadership role will support quality operations on the production floor by performing process and product audits, investigating quality concerns, programming measurement equipment, supporting root cause analysis efforts, and training team members on quality best practices.

The ideal candidate will have strong manufacturing quality experience, excellent problem‑solving skills, and the ability to collaborate effectively with Production, Engineering, and Quality teams to ensure products meet customer and company standards.

Key Responsibilities

• Perform product and process audits to verify compliance with quality standards.
• Identify, communicate, and drive closure of process and inspection non‑conformances.
• Support Material Review Board (MRB) activities by confirming measurements and assisting with disposition recommendations.
• Create containment and sort instructions related to quality issues and customer complaints.
• Program and support automated inspection equipment including CMMs, Keyence systems, OGP equipment, vision systems, and other measurement technologies.
• Conduct Layered Process Audits (LPA) and participate in corrective action activities.
• Analyze quality and process data to identify trends, deviations, and improvement opportunities.
• Assist with Measurement System Analysis (MSA) studies and calibration activities.
• Create, manage, and maintain golden samples used in automated detection and measurement systems.
• Support quality documentation including control plans, procedures, work instructions, failure catalogs, and document control.
• Assist with customer complaint investigations, containment efforts, and root cause analysis activities.
• Generate and maintain quality alerts and communication tools for production areas.
• Utilize SAP and Excel to track quality data, MRB activity, and Cost of Poor Quality (COPQ) metrics.
• Train operators and technicians on measurement equipment, inspection methods, and quality standards.
• Collaborate with Production, Engineering, Continuous Improvement, and Operations teams to reduce scrap and improve manufacturing performance.
• Provide technical support to Quality Engineers and Quality Management.
• Respond to production issues and machine downtime situations requiring quality involvement.

Qualifications

• High school diploma or equivalent required; technical degree preferred.
• 5 years of manufacturing quality experience preferred.
• Strong understanding of quality systems, inspection methods, and manufacturing processes.
• Experience with CMM programming and automated measurement equipment strongly preferred.
• Ability to read and interpret engineering drawings, blueprints, and GD&T.
• Knowledge of SPC, MSA, calibration systems, and statistical analysis techniques.
• Experience working with SAP, Excel, and quality reporting systems.
• Strong troubleshooting, problem‑solving, and communication skills.
• Proven ability to lead, train, and mentor team members.
• Ability to work independently and effectively in a fast‑paced manufacturing environment.

What We Offer

• Direct hire opportunity
• Competitive pay based on experience
• Career growth and advancement opportunities
• Collaborative manufacturing environment
• Opportunity to make a direct impact on quality and operational excellence

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI‑powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Kelly Services is proud to be an Equal Employment Opportunity and Affluent Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.