Lead Quality Analyst

Thoughtworks; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Thoughtworks is seeking a Quality Analyst to embed quality across delivery teams, collaborating with Developers, BAs, Designers and stakeholders to define and execute a robust quality strategy. You will drive testing across UAT, E2E and program levels, advocate for automation, and coach peers in testing mindsets while aligning with industry standards and Thoughtworks practices.

You will contribute to a culture of quality by harnessing metrics, improving testability, and guiding teams through

Qualifications

• Experience as Quality Analyst within a development team pairing with Devs, BAs, infra engineers and designers.
• Comfortable with agile, code management, deployment and release management strategies.
• Extensive experience with TDD, BDD, CI/CD and models like Test Pyramid and Swiss cheese.
• Ability to drive changes to on-premise and cloud architectures to improve quality.
• Strategize functional and cross-functional testing including performance and security testing.
• Leverage metrics to improve lead time, deployment frequency, MTTR and change fail rate.
• Design quality strategies and produce them for large programs.

Responsibilities

• Shift quality left in alignment with senior client stakeholders.
• Partner with stakeholders to define a quality strategy and empower teams to implement it.
• Highlight delivery risks and assist leadership in managing them.
• Regular exploratory testing to uncover risks.
• Drive improvements for clean code, tests, testability and tooling recommendations.
• Define and implement program-level testing approaches (UAT, E2E).
• Influence automation across teams: nomenclature, domain boundaries, contracts, layers, tooling and dashboards.
• Adapt team approach based on industry standards and regulations.
• Coach teammates to deliver better quality software and adopt testing mindsets.
• Advocate QA expertise to Thoughtworks and industry, mentoring juniors.

Skills

Quality Analyst

Agile methodologies

TDD/BDD

CI/CD

Performance testing

Security testing

Test strategy

Metrics & dashboards

Job description

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code.

Job responsibilities

• Aim to shift quality to the left in alignment with senior client stakeholders.
• Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it.
• Highlight risks to software delivery and assist in managing them alongside the leadership team.
• Regularly carry out exploratory testing to gain insights and uncover potential risks.
• Drive improvements for clean code, tests, testability and advice on test tools/frameworks.
• Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc.
• Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation.
• You will be nimble and alter your team's approach based on an industry's standards and regulations.
• Coach team members across roles to help deliver better quality software and help them adopt a testing mindset.
• Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs.

Job qualifications

Technical Skills

• You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles.
• You are comfortable with agile, code management, deployment strategies, migration strategies and release management.
• You have extensive experience with practices such as TDD, BDD, CI/CD and models such as Test Pyramid and Swiss cheese.
• Can drive changes to both on premise and cloud architectures for enhancing quality.
• Strategize different types of functional and cross-functional testing including performance and security testing across various architectures and domain models.
• You can leverage metrics in order to make improvement to lead time, deployment frequency, mean time to recovery and change fail rate.
• You can design quality strategies and can produce one for large programs.

Professional Skills

• You enjoy influencing teammates and senior leaders and advocating for quality as a shared team responsibility.
• Knowledge of user experience and user research including prototyping, personas and AB testing, which can be translated into a test strategy.
• You are passionate about ensuring the correct product is being built, not just that it is being built correctly.
• You are a natural leader who can foster effective and inclusive teams that deliver.
• You thrive in safe, collaborative environments where different opinions, ideas and perspectives are freely shared.
• Advanced english level.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

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