Lead QA Manager – AI-Driven Testing (Hybrid)

Cisco Systems, Inc.; Boxborough (MA); Hybrid; USD 166,000 - 238,000; Full time

Job summary

Cisco Systems, Inc. in Boxborough, MA is seeking an experienced QA leader for the Cisco Secure Client product in a hybrid role requiring in-office presence 3-4 days per week. You will drive QA strategy across desktop and mobile platforms and champion AI-enabled testing and automation.

You will mentor teams, collaborate with engineering, product management, and support, and align quality goals with business priorities while advocating responsible AI and scalable endpoint security.

Qualifications

• 10+ years of experience in software quality assurance, cybersecurity, cloud, IT, or related technical fields.
• Leadership experience - leading one or more teams.
• Bachelor’s degree with 10+ years of related experience, Master’s with 8+ years, or PhD with 5+ years.

Responsibilities

• Lead the quality assurance strategy and execution for Cisco Secure Client across desktop and mobile platforms.
• Drive AI-enabled testing frameworks, automation tools, and validation methodologies.
• Collaborate with engineering, product management, support, and cross-functional stakeholders.
• Mentor QA engineers and guide automation, AI/ML validation, and continuous improvement.
• Represent QA as a partner for quality best practices and scalable endpoint security solutions.

Skills

QA leadership

Automation tools

AI/ML testing

Desktop/mobile testing

CI/CD

Security/endpoint

Mentoring

Cross-functional collaboration

Education

Bachelor’s degree + 10+ years experience

Master’s degree + 8+ years experience

PhD + 5+ years experience

Job description

Cisco Systems, Inc. in Boxborough, MA is seeking an experienced QA leader for the Cisco Secure Client product in a hybrid role requiring in-office presence 3-4 days per week. You will drive QA strategy across desktop and mobile platforms and champion AI-enabled testing and automation.

You will mentor teams, collaborate with engineering, product management, and support, and align quality goals with business priorities while advocating responsible AI and scalable endpoint security.