Lead Project Technician

PuroClean LA | OC | IE; Ann Arbor (MI); On-site; USD 32,000 - 62,000; Full time

Benefits offered by this job

Work Truck

Free uniforms

Flexible schedule

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

PuroClean LA | OC | IE in Ann Arbor, MI is seeking a Lead Technician to perform restoration on residential and commercial sites, while following PuroClean production guidelines. You will support teams, train new staff, and ensure equipment remains in good condition to deliver top-tier service.

Responsibilities include communicating with customers and insurers, assessing damages, and maintaining a professional, proactive approach with a can-do attitude for every job.

Qualifications

• IICRC WRT certification is required.
• IICRC FSRT or ASD certification required.
• Valid Driver’s License and ability to drive company vehicles.
• Able to lift up to 75 pounds and work in confined spaces.
• Minimum 2 years field experience or equivalent.

Responsibilities

• Lead Technician communicates process to customer and provides daily updates to insurance partners.
• Assess and evaluate job severity and extent of damages.
• Train new employees on the specific responsibilities for Technicians.
• Adhere to OSHA and company safety procedures and standards.
• Complete paperwork and maintain equipment and vehicles.
• Available 24/7 to respond to emergency jobs.

Skills

Tech Savvy

Record Keeping

Attention to detail

Multitasking

Education

IICRC WRT Certification

IICRC FSRT Certification

IICRC ASD Certification

Tools

Xactimate

MICA/Mitigate

Company CRM

Job description

Benefits

• On the Job Training & Online Courses Available
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Positive Company Culture

Benefits

• Work Truck
• Free uniforms
• Flexible schedule
• Training & development
• Bonus based on performance
• Opportunity for advancement

Perks

• Aggressive Competitive Wages (Range $23-$45 / hour depending on experience)
• On the Job Training & Online Courses Available
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Positive Company Culture

Company And Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities

• The Lead Technician is responsible for:
• Communicate the process to the customer and provide daily updates to insurance partners and centers of influence.
• Assess and evaluate job severity and extent of damages.
• Understand and promote the operational systems used by the company:
• Company CRM
• Xactimate
• MICA / Mitigate
• Be able to train new employees on the specific responsibilities for Technicians
• Maintaining a professional, positive attitude and appearance at all times.
• Must be willing to wear company provided uniform.
• Develop a team culture with all field operations staff and other members of the organization
• The Lead Technician is responsible for:
• Adhere to all OSHA and company safety procedures and standards.
• Understanding adhering to the following restoration procedures:
• Water Damage Restoration Procedures
• Mold Remediation Equipment and Procedures
• Fire and Smoke Cleaning Tools and Procedures
• Carpet Cleaning Equipment and Procedures
• Demonstrating a “can do” attitude at all times as a team player and completing all necessary paperwork when providing customer service.
• Maintaining all equipment and vehicles at a clean and serviceable leve; at all times.
• Available 24 hours a day, 7 days a week to complete emergency jobs

Qualifications

• Valid Diver’s License and ability to drive company vehicles & insurable.
• Able to lift and carry equipment weighing up to 75 pounds.
• Able to work for extended time periods in large and confined spaces.
• Able to work for extended periods of time with appropriate respirator equipment – Must pass respirator fit test and medical evaluation.
• Minimum of 2 years field experience or;
• IICRC Water Restoration Technician (WRT) Certification REQUIRED and;
• IICRC Fire & Smoke Restoration Certification (FSRT) or;
• IICRC Applied Structural Drying (ASD).
• Tech Savy
• Willingness for continued learning and growth
• Attention to details in organization, cleanliness and care for facility, assets and equipment
• Aptitude with record keeping, recording information and communicating ‘the message’
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines

Compensation: $23.00 - $45.00 per hour

“We Build Careers”

- Steve White, President and COO

With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.