Lead Program Manager, Incidents & Communications

Cloudwave Technologies Pvt Ltd; Stamford (CT); On-site; USD 119,000 - 179,000; Full time

Benefits offered by this job

Health coverage

Conference budgets

Internal growth

Job summary

CloudWave Technologies in CT is seeking a Program Manager who can lead initiatives, manage incidents, and align teams toward shared goals. The role emphasizes decisive leadership and clear communication across the organization.

You will own the communications roadmap, keep records organized, and coach newer managers through complex projects. The position offers strong core benefits and a path for internal growth.

Qualifications

• Leadership grounding with ability to guide cross-functional teams.
• Collaborative mindset with shared-credit approach.
• Calm demeanor in dynamic, fast-paced environments.
• Comfort presenting to a CT-wide audience without a script.

Responsibilities

• Run point on general incidents until they're truly resolved.
• Steer the Communication roadmap with assertiveness and tact.
• Keep records, systems, and shared files organized and up to date.
• Catch small details that derail launches and address them quickly.
• Coach newer manager teammates through their first complex project.

Skills

Leadership

Collaboration

Communication

Calm under pressure

Job description

CloudWave Technologies in CT is seeking a Program Manager who can lead initiatives, manage incidents, and align teams toward shared goals. The role emphasizes decisive leadership and clear communication across the organization.

You will own the communications roadmap, keep records organized, and coach newer managers through complex projects. The position offers strong core benefits and a path for internal growth.