Lead Program Facilitator: Community & Disability Services

Sycamore Services, Inc.; Indianapolis (IN); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Sycamore Services is seeking a Program Facilitator (Day/Community) to support individuals with disabilities in achieving personal goals through community integration and skill development. You will mentor staff, supervise activities, and ensure implementation of individualized support plans in a compliant, inclusive environment.

The role requires strong organizational and leadership skills, with duties spanning supervision, staff hiring/training, and ensuring safety and quality across all

Qualifications

• High School Diploma or GED required.
• Experience working with people with disabilities required.
• Ability to organize a household and teach others.

Responsibilities

• Supervise, mentor, support staff and assign caseloads.
• Assist with hiring and training of staff.
• Ensure staff time is scheduled and documented.
• Assist individuals in achieving their goals and ISP goals.
• Maintain accurate case records and documentation.
• Lead program activities and ensure safety.
• Coordinate and manage participant training and activities.

Skills

Excellent communication

Teaching ability

Organizational skills

Flexibility in hours

Driver's license

Basic computer skills

Education

High School Diploma or GED

Experience with disabilities

Job description

Description

The Program Facilitator (Team Lead (Day/Community)) role is responsible for supporting individuals with disabilities in achieving their personal goals through community integration and skill development. This role involves mentoring and advocating for participants, coordinating and supervising staff, and ensuring the successful implementation of individualized support plans. The position requires strong organizational, communication, and leadership skills to foster an inclusive and supportive environment while maintaining compliance with agency policies and regulatory standards.

Supervisory Responsibilities:

Day/Community Team

1. Supervise, mentor, support, assign caseloads, and assess staff performance of direct subordinates, including Community Consultants when the Program Coordinator is unavailable.
2. Assist with hiring and training of staff. Ensure training, including documentation, has been completed, signed, and submitted to HR.
3. Assist with conducting 90-day performance evaluations for all supervised staff.
4. Assist with conducting annual performance reviews of all supervised staff and help coordinate and lead meetings and other staff activities.
5. Assist staff with providing services and staffing/coverage needs as necessary.
6. Ensure staff’s time is scheduled and entered daily.
7. Assist with coordinating staff assignments and provide/ensure individual participant training has been completed.

Duties/Responsibilities:

Program Responsibilities

1. Assist with ensuring outcomes for people with disabilities based on their desires, interests, and personal plans for the future.
2. Assist with developing program curriculum for both individuals and groups in accordance with ISP goals.
3. Provide opportunities for inclusion through training, advocacy, social interactions, invitations to participate, behavioral support, and planned activities.
4. Lead group activities and discussions.
5. Maintain a clean, organized, and safe working environment.
6. Assist individuals in emergency drills or incidents in accordance with policy and procedures.

Planning

1. Ensure that efforts are undertaken to implement each participant’s choices.
2. Provide input/feedback for individual-served Annual, Quarterly, and as-needed meetings.
3. Assist with monitoring consumer funding utilization.
4. Monitor Goals and Objectives to enhance individuals' independence and assure meaningfulness.
5. Assist with updating information as necessary and maintain participant files and case records.

Communication

1. Maintain open communication with families, care providers, agency staff, and state agencies.
2. Assess the satisfaction of participants, families, and other providers.

Financial

1. Assist with budgeting for monthly program expenses, including but not limited to: Cooking and Health classes.

Medical

1. Assist with overseeing the administration of medications in accordance with support plans and agency policies.
2. Ensure daily tasks are completed, including but not limited to goals, assigned activities, medication administration, and assistance with hygiene/toileting needs.
3. Assist with maintaining the program, First Aid, and safety supplies.

Assurance

1. Maintain accurate case records and documentation for all assigned individuals and locations.
2. Complete incident and accident reports as warranted.
3. Provide ongoing monitoring of ISP to ensure success and make suggestions to the Program Coordinator should changes be necessary.
4. Assist with developing/maintaining safety and incident procedures within assigned locations in accordance with agency policies.

Case Records

1. Maintain participant files and case records in accordance with agency, funding source, and CARF standards, ensuring all pertinent records are submitted for upload into the client electronic file.

Sycamore Services Team

1. Champion organizational mission, vision, and philosophies.
2. Maintain confidentiality of consumer and personnel information and records.
3. Other duties as assigned.

Requirements

• Excellent people, written, and communication skills.
• Demonstrated ability to organize and teach others.
• Ability to work flexible, non-standard hours.
• Valid driver's license and dependable transportation.
• Basic computer skills for date entry and email.

Education and Experience:

• High School Diploma or GED required.
• Experience working with people with disabilities required.
• Demonstrated ability to organize a household and teach others.

Physical Requirements:

• Ability to lift up to 35 pounds; upper body leverage strength required.