Lead Production & Operations Supervisor

System One; Salt Lake City (UT); On-site; USD 80,000 - 100,000; Full time

Job summary

System One in Salt Lake City, UT is seeking an Operations & Production Supervisor to lead a high-volume production and fulfillment operation for national financial services clients. You will oversee daily activities, manage a team, ensure quality, and drive on-time delivery in a fast-paced environment.

The role requires hands-on leadership, strong decision-making, and the ability to scale with growth while maintaining customer commitments and efficiency.

Qualifications

• 3+ years of supervisory experience in manufacturing, production, fulfillment, processing, logistics, or operations.
• Experience leading employees in a high-volume, deadline-driven environment.
• Proven ability to prioritize competing demands and adjust quickly to changing business needs.
• Strong understanding of production workflows, performance metrics, and process improvement.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency with Microsoft Office and production reporting systems.

Responsibilities

• Lead and supervise daily production activities in a fast-paced manufacturing and fulfillment environment.
• Participate in daily operations meetings to review production schedules, priorities, staffing levels, and customer commitments.
• Ensure customer deadlines, service-level agreements, and production goals are consistently achieved.
• Drive a sense of urgency across the production floor while maintaining quality, security, and operational standards.
• Monitor production output, labor utilization, throughput, and workflow efficiency.
• Analyze performance metrics and identify opportunities to improve productivity and reduce waste.
• Quickly respond to production disruptions, equipment issues, staffing challenges, and shifting priorities to minimize customer impact.
• Make real-time operational decisions to ensure critical customer deliverables remain on track.

Skills

People leadership

Operations management

Quality control

Process improvement

Strong communication

Problem solving

Education

Bachelor's degree in related field (preferred)

Tools

Microsoft Office

Job description

System One in Salt Lake City, UT is seeking an Operations & Production Supervisor to lead a high-volume production and fulfillment operation for national financial services clients. You will oversee daily activities, manage a team, ensure quality, and drive on-time delivery in a fast-paced environment.

The role requires hands-on leadership, strong decision-making, and the ability to scale with growth while maintaining customer commitments and efficiency.