Lead Product Owner

Humana; United States; On-site; USD 130,000 - 170,000; Full time

Job summary

Humana seeks a Lead Product Owner to define the product vision and rollout for sales compliance, business rule management, analytics, and Book of Business administration. You will partner with business, compliance, and technology teams to translate complex requirements into executable capabilities and prioritized backlogs.

The role requires strong analytical skills, independent decision-making, and the ability to influence stakeholders and leadership, delivering measurable business value across

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 8+ years in technical, product, business systems, or related experience.
• 2+ years in project or product leadership.
• Experience as Product Owner or with Agile teams.
• Experience translating complex requirements into features, user stories, and rules.
• Experience defining and managing complex business rules.
• Strong analytical skills with data-driven decisions.
• Experience prioritizing backlogs in complex environments.
• Ability to work across business, operations, compliance, and technology.
• Strong stakeholder management and communication.

Responsibilities

• Define and communicate product vision, strategy, roadmap, and priorities.
• Own and maintain the product backlog to maximize business value.
• Translate regulatory and business requirements into features and rules.
• Define, document, implement, and govern complex business rules.
• Partner with compliance to reflect requirements in workflows and engines.
• Serve as the Agile team's primary point of contact for direction and decisions.
• Collaborate with cross-functional partners throughout the product lifecycle.
• Analyze data to identify trends, risks, opportunities, and impacts.

Skills

Product backlog management

Stakeholder communication

Agile product development

Regulatory/compliance knowledge

Requirements translation

Data-driven decision making

Independent decision making

Leadership and collaboration

Education

Bachelor's degree or equivalent

Job description

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Lead Product Owner is responsible for defining and executing the product vision and roadmap for business-critical capabilities supporting sales compliance, business rule management, analytics, and Book of Business administration.

This role partners closely with business, compliance, operations, and technology teams to translate complex regulatory, operational, and business requirements into product capabilities, business rules, user stories, acceptance criteria, and prioritized backlog items.

The Lead Product Owner will serve as a key connection between business stakeholders and Agile technology teams, ensuring solutions are delivered in the appropriate sequence, meet regulatory and operational requirements, and provide measurable business value. This role works on problems of diverse scope and complexity, ranging from moderate to substantial, and requires strong analytical skills, independent decision-making, and the ability to influence stakeholders and leadership.

Key Responsibilities

• Define and communicate the product vision, strategy, roadmap, and priorities for capabilities supporting sales compliance and Book of Business administration.
• Own, prioritize, and maintain the product backlog to maximize business value and align delivery with organizational priorities.
• Translate complex business, regulatory, compliance, and operational requirements into actionable product features, user stories, acceptance criteria, and business rules.
• Define, document, implement, and govern complex business rules supporting critical processes such as eligibility, enrollment, servicing, retention, and producer management .
• Partner with compliance stakeholders to ensure regulatory and business requirements are accurately reflected in system workflows, decision engines, and automated processes.
• Serve as the Agile team's primary point of contact for product direction, backlog prioritization, requirements clarification, and product-related decisions.
• Collaborate with business, operations, compliance, technology, and other cross-functional partners throughout the product development lifecycle.
• Analyze business and operational data to identify trends, risks, opportunities, and potential impacts to Book of Business outcomes.
• Balance business priorities, regulatory requirements, customer experience considerations, and technical constraints when making product decisions.
• Develop clear acceptance criteria and ensure delivered capabilities meet established business and compliance requirements.
• Support the testing and validation of business rules and product capabilities prior to implementation.
• Establish governance processes to help ensure business rules remain accurate, traceable, and aligned with changing business and regulatory requirements.
• Identify opportunities to streamline processes, improve operational efficiency, and enhance the effectiveness of compliance and Book of Business capabilities.
• Advise leaders and key stakeholders on product priorities, business process improvements, compliance considerations, risks, and strategic opportunities.
• Exercise independent judgment on complex product and business issues while working with minimal supervision.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or equivalent relevant experience.
• 8+ years of technical, product, business systems, or related experience.
• 2+ years of project, product, or initiative leadership experience.
• Experience serving as a Product Owner or working closely with Agile product development teams.
• Demonstrated experience translating complex business requirements into product features, user stories, acceptance criteria, and business rules.
• Experience defining, documenting, testing, implementing, or managing complex business rules.
• Strong analytical skills with experience using data and business insights to support product decisions.
• Experience managing and prioritizing product backlogs in a complex business or technology environment.
• Demonstrated ability to work across business, operations, compliance, and technology teams.
• Strong stakeholder management, communication, problem-solving, and decision-making skills.
• Ability to independently manage complex initiatives and competing priorities.

Preferred Qualifications

• Experience supporting sales compliance, regulatory compliance, or rules-based decisioning platforms .
• Experience with Book of Business administration , including eligibilit