Lead Product Manager, Multi-User Platform

FinTech Collective, LLC; Mountain View (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Gen Digital is seeking a Lead Product Manager to own the identity and entitlement platform that powers how members and access are modeled across Gen's family of brands. This foundation enables multiple product teams to build on top of it with consistent security and governance.

You'll work at the intersection of engineering, architecture, and brand product teams, crafting requirements and a scalable roadmap while guiding cross-functional execution and stakeholder alignment.

Qualifications

• 5–8+ years of product management experience owning platform or infrastructure products.
• Strong technical fluency; comfortable with API contracts and data models.
• Proven track record driving cross-functional alignment.
• Exceptional written and verbal communication for technical and leadership audiences.

Responsibilities

• Own identity and entitlement platform architecture and roadmap.
• Translate complex tradeoffs into simple, secure, scalable systems.
• Coordinate across engineering and product teams; drive alignment.
• Write PRDs and specifications for engineering teams.
• Communicate platform strategy to engineers and senior leadership.

Skills

Product management

Platform / infrastructure

Cross-functional leadership

Technical fluency

Job description

Gen Digital

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.

Together, we share a collective passion and vision to protect consumers and help them grow, manage, and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.

When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.

At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You'll work with people who back each other, respect each other and understand that our differences are a competitive advantage.

If this sounds like you, we'd love you to be part of Gen.

About the Role

We're looking for a Lead Product Manager to own the identity and entitlement platform that powers how people and households are modeled across Gen's family of consumer brands. This is a foundational, platform-level role: you'll define how members, roles, and access are structured, and build the architecture that lets multiple product teams build on top of it rather than solve the same problem independently.

You'll work at the intersection of engineering, architecture, and multiple brand product teams — translating complex technical tradeoffs into a system that's simple, secure, and built to last. This role is ideal for someone who thinks in systems, writes requirements engineering can build from without hand-holding, and can drive alignment across teams without formal authority over them.

Key Responsibilities

Platform Ownership & Architecture

• Own the requirements for the shared identity and entitlement model — how members, roles, and access are defined and how that structure scales.
• Make platform decisions that other teams build on, understanding that early choices are hard to unwind later.
• Build and maintain a roadmap that reflects technical feasibility, cross-team demand, and long-term extensibility.

Cross-Functional Execution

• Serve as the connective tissue across engineering and multiple product teams, each with their own priorities and context.
• Run cross-team alignment conversations, know when to upscale versus resolve, and keep decisions moving without owning every team involved.

Requirements & Specification

• Write PRDs that engineering teams can build from without a follow-up meeting for every edge case.
• Close open architectural decisions rather than leaving them for someone else to resolve later.

Communication and Stakeholder Alignment

• Communicate platform strategy and tradeoffs clearly to audiences ranging from engineers to senior leadership.
• Write crisply — specs, strategy memos, and executive updates that people actually read and act on.

About You

Required Experience

• 5–8+ years of product management experience, including meaningful time owning platform or infrastructure products — identity, entitlements, licensing, access management, or similar. Consumer feature work alone isn't sufficient for this role.
• Strong technical fluency — comfortable reading API contracts and data models, and reasoning about platform decisions with long-term consequences.
• Demonstrated track record driving cross-functional alignment across teams you don't control.
• Exceptional written and verbal communication — able to write clearly for technical and non-technical audiences and present confidently to senior stakeholders.

Strongly Preferred

• Experience building a platform capability that was adopted by multiple product teams or business units, not just your own.
• Background specifically in identity, access management, or entitlement/licensing systems.
• Experience operating in a multi-brand or multi-business-unit company, navigating competing priorities across teams.