Lead Product Manager, Member Experience & AI

Rezilient Health; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Competitive base compensation

Healthcare coverage

401(k) retirement plan

Flexible Paid Time Off

Paid sick leave

11 paid company holidays

Paid family leave

HSA options

Job summary

Rezilient Health is seeking a Sr. Product Manager to shape the strategy, roadmap, and delivery of products powering our cloud-based care model. You will sit at the intersection of clinical operations, engineering, and business to turn member needs into features that improve access and engagement.

As we expand to new employers and health systems, you will define problems clearly, prioritize for outcomes, and ship with a cross-functional team. Experience with AI in care delivery is highly valued.

Qualifications

• Bachelor’s degree in a relevant field or equivalent practical experience.
• 5+ years of product management experience from discovery through launch.
• Experience in healthcare, health tech, or consumer health industry.
• Shipped and scaled at least one consumer mobile health, wellness, or fitness app with a large active user base.
• Experience building AI or machine learning features into a product.
• Fluency with AI-enabled productivity tools and the judgment to know where they help and where direct human research remains necessary.
• Strong skills in writing requirements, prioritizing a backlog, and working day to day with engineering and design teams.
• A data-driven approach, with comfort defining success metrics and using analytics to guide decisions.
• Sound judgment and comfort with ambiguity in a fast-moving, high-growth startup environment.

Responsibilities

• Own the product vision, strategy, and roadmap for the Rezilient member experience, aligning priorities with company goals and customer commitments.
• Translate input from leadership, clinical teams, customers, and data into a prioritized roadmap with clearly defined outcomes.
• Communicate roadmap decisions and tradeoffs to stakeholders at every level, from executives to front-line care teams.
• Ensure products meet HIPAA, security, and healthcare regulatory requirements in partnership with Compliance and Engineering.
• Lead product discovery with members and internal stakeholders to understand workflows and pain points.
• Write clear product requirements, user stories, and acceptance criteria that Engineering and Design can build against.
• Partner with Design on user flows, prototypes, and usability testing to validate solutions before and after launch.
• Partner with Engineering to plan sprints, manage the backlog, and keep delivery on track against committed timelines.
• Work with Product Operations and QA to ensure releases are well tested, documented, and ready for internal teams.
• Own launch planning with Clinical Operations, Customer Success, and Implementation so new features roll out smoothly.
• Define product KPIs around member activation, engagement, utilization, and app store reviews, and track them on a consistent cadence.
• Use product analytics, customer feedback, and operational data to identify opportunities and measure impact.
• Share regular product updates and insights with leadership and cross-functional partners.
• Raise the bar for product practice across the team by sharing frameworks, templates, and best practices that help the product function scale.

Skills

Product management

Healthcare experience

AI feature development

Data-driven decision making

Written requirements

Ambiguity tolerance

Education

Bachelor’s degree

Tools

Jira

Confluence

Notion

Figma

Product analytics

Job description

Rezilient Health is seeking a Sr. Product Manager to shape the strategy, roadmap, and delivery of products powering our cloud-based care model. You will sit at the intersection of clinical operations, engineering, and business to turn member needs into features that improve access and engagement.

As we expand to new employers and health systems, you will define problems clearly, prioritize for outcomes, and ship with a cross-functional team. Experience with AI in care delivery is highly valued.