Lead Product Management & Develop

AT&T Mobility Services; Dallas (TX); On-site; USD 144,000 - 216,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Paid Parental Leave

Employee discounts on AT&T plans

Job summary

AT&T Mobility Services in Dallas seeks an experienced lead for Product Management & Development to manage large programs, analyze customer and operational data, and drive cross-functional collaboration for successful campaign execution.

The role emphasizes turning data into actionable business decisions in a fast-paced environment with substantial perks and a competitive salary range.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5+ years leading large-scale programs, projects, or initiatives.
• Strong analytical skills with ability to translate data into insights.

Responsibilities

• Manage customer inventories, campaigns, and execution plans.
• Analyze business performance and customer data to identify trends and risks.
• Develop tools and automate data reporting with tech teams.
• Drive cross-functional collaboration with Product, PMO, Marketing, and Data teams.
• Support customer experience improvements through process optimization.

Skills

Analytical thinking

Program management

Cross-functional collaboration

Data-driven decisions

Education

Bachelor's degree

Tools

Power BI

Tableau

SQL

Databricks

Job description

This position requires 5 days a week onsite
Relocation is not offered
Location: Dallas, TX

Job Description - External

Key Roles and Responsibilities:

• Manage Customer Inventories & Campaigns: Maintain complex customer inventories, campaign portfolios, and execution plans. Monitor performance, identify risks, and drive actions to support operational readiness and successful outcomes.
• Analyze Business Performance & Customer Data: Evaluate customer, operational, and campaign data to identify trends, opportunities, and risks. Translate insights into actionable recommendations that support strategic decision-making.
• Develop Tools & Process Improvements: Partner with Technology, Data Engineering, and Analytics teams to define requirements and support the development of tools, reporting capabilities, and automation solutions that improve execution and data management.
• Drive Cross-Functional Collaboration: Work closely with Product, PMO, Marketing, and Data teams to align priorities, resolve issues, and ensure successful program execution.
• Support Customer Experience Improvements: Gather customer and operational feedback to identify opportunities to improve processes, execution strategies, and customer outcomes.

Job Contribution:

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. The ideal candidate is highly organized, detail-oriented, and naturally curious. They are comfortable working with large, complex datasets but focus on what the data means rather than simply reporting results. They can connect strategy to execution, identify risks before they become issues, and build structure within evolving environments. This individual combines strong business acumen with analytical thinking and thrives in highly cross-functional, fast-paced programs where customer experience and operational excellence are equally important.

Supervisor: No

Preferred Qualifications & Experience

• 5+ years of experience managing large-scale programs, projects, or business initiatives involving multiple stakeholders, dependencies, and operational processes.
• Strong analytical skills with the ability to translate complex data into business insights, strategic recommendations, and operational actions.
• Demonstrated ability to identify trends, risks, dependencies, and opportunities within large and complex datasets. Exceptional organizational skills with experience managing large customer inventories, multiple workstreams, and competing priorities.
• Experience analyzing business performance and customer data to develop insights, recommendations, and measurable business outcomes.

Preferred Knowledge

• Knowledge of Wireline products, customer lifecycle management, service migrations, or transformation programs.
• Experience in Care, AFO, operational support, service delivery, or customer-facing organizations.
• Experience working with large customer datasets, campaign management processes, or operational reporting environments.
• Familiarity with Power BI, Tableau, SQL, Databricks, or similar analytical platforms.

Education/Experience :

Bachelor's degree (BS/BA) desired. 5+ years of related experience

Our Lead Product Management & Develop jobs earn between $143,800.00 - $215,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: Dallas, Texas

Salary Range: $143,800.00 - $215,800.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qual