Lead Product Designer & PM for AI-Driven Ops Platform

Fig Technology Inc.; San Francisco (CA); Hybrid; USD 190,000 - 250,000; Full time

Job summary

Fig is seeking a Product Designer who owns the surface users see across web, desktop, mobile, and shared workspaces. You will bridge user research and what ships, with no separate PM team, making decisions on what to build next.

Based in San Francisco, you’ll be in the office four days a week with the platform team, travel to customer sites, and influence the design system and AI features that power Fig's operations.

Qualifications

• Six or more years designing software for work, with at least one product you owned end to end.
• Has done the product management job, formally or not, and can show a decision that was right and one that was wrong.
• Comfortable in the codebase: can prototype in the front end and read the rest.
• Has designed for AI features that fail sometimes, and knows how to make that honest and recoverable.
• Writes clearly. Specs, docs and research notes are half the job.

Responsibilities

• Design the product surface: the workspaces, the agent interactions, the admin and governance screens, and the design system.
• Spend time inside customer deployments with the pods, watching real people use Fig, and bring back what to fix.
• Write the specs the platform team builds from, and keep the roadmap honest about what users need.
• Ship. Work in the codebase where it is faster than handing off, and pair with engineers when it is not.
• Own the docs and the in-product guidance that let a customer's team run Fig without us.

Skills

Software design

Product management

Frontend prototyping

AI features design

Technical writing

Tools

Design system

Job description

Fig is seeking a Product Designer who owns the surface users see across web, desktop, mobile, and shared workspaces. You will bridge user research and what ships, with no separate PM team, making decisions on what to build next.

Based in San Francisco, you’ll be in the office four days a week with the platform team, travel to customer sites, and influence the design system and AI features that power Fig's operations.