Lead Product Designer – Pharmacy (Remote)

United States Digital Space LLC; United States; Remote; USD 104,000 - 143,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Paid parental leave

Disability insurance

Life insurance

Job summary

The Lead Product Designer – Pharmacy at the company shapes the end-to-end pharmacy experience across the digital ecosystem, guiding members to understand and manage medications and navigate benefits. You’ll drive design craft, strategy, and cross-functional leadership to reduce complexity and improve medication engagement, influencing satisfaction and retention metrics.

Engage with senior leaders to align design strategy with business goals, mentor designers, and foster a culture of

Qualifications

• 7+ years of experience in product design.
• Portfolio showcasing impactful digital product outcomes.
• 3+ years of experience coaching, mentoring, and developing designers.
• Proven experience designing complex, end-to-end user journeys, preferably within healthcare, insurance, or similarly complex industries.

Responsibilities

• Define and lead the end-to-end design strategy for the company’s pharmacy experience, ensuring a human-centered approach that aligns with business goals.
• Collaborate with product, engineering, marketing, and analytics teams to develop and implement innovative solutions to simplify and enhance critical pharmacy-related member jobs to be done.
• Champion user research and data-driven insights to inform design decisions and measure impact.
• Advocate for accessibility, inclusivity, and best practices in design across all pharmacy touchpoints.
• Partner with other Product and Design teams to ensure seamless and consistent user experiences across the member journey.
• Present design concepts and strategies to senior leadership and stakeholders, effectively communicating rationale and value.
• Foster a culture of collaboration, experimentation, and continuous improvement with the design team.

Skills

Product design

Leadership

User research

Stakeholder management

Figma

Healthcare domain knowledge

Education

Bachelor's or advanced degree in HCI or related fields

Tools

Figma

Job description

The Lead Product Designer – Pharmacy at the company shapes the end-to-end pharmacy experience across the digital ecosystem, guiding members to understand and manage medications and navigate benefits. You’ll drive design craft, strategy, and cross-functional leadership to reduce complexity and improve medication engagement, influencing satisfaction and retention metrics.

Engage with senior leaders to align design strategy with business goals, mentor designers, and foster a culture of