Lead Product Designer — Personalization & AI Experiences

Expedia, Inc.; Seattle (WA); On-site; USD 173,000 - 277,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness & travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group seeks a Lead Product Designer to own parts of the personalization experience from exploration through delivery. You will work across surfaces and the underlying technology to connect traveler insights with increasingly relevant experiences.

You will partner with Product, Engineering, Data Science, Machine Learning, Analytics, Pricing, and Design to explore memory, signals, personalization models, and cold-start experiences. A strong craft bar is required.

Qualifications

• 8+ years of product design, UX design, interaction design, or equivalent experience creating digital products.
• Bachelor's or Masters in UX Design, HCI, or related field; or equivalent professional experience.
• Portfolio demonstrating strong craft across complex digital experiences, including work that progressed toward or into market.
• Ability to translate ambiguous or technically complex opportunities into clear, intuitive product experiences.
• Strong systems thinking connecting interactions across journeys, platforms, or ecosystems.
• Experience collaborating with cross‑functional partners such as Product, Engineering, Data Science, Machine Learning, or Analytics.
• Experience with AI, personalization, data‑informed product experiences.
• Strong prototyping skills; ability to use prototypes to explore interactions and evaluate directions.
• Strong communication and storytelling skills, with the ability to influence stakeholders.
• Ability to work in ambiguous evolving spaces with a high craft and execution bar.

Responsibilities

• Shape the future of personalization and translate signals into meaningful experiences.
• Solve the cold-start challenge and move experiences from limited context toward relevant personalization.
• Design signal-capture experiences that are understandable and explainable.
• Connect experiences with the broader personalization ecosystem.
• Translate opportunities in AI and data into traveler-friendly experiences.
• Prototype to learn with high-fidelity techniques and rapid testing.
• Carry concepts toward real products used across Expedia Group.
• Maintain a high craft bar in interaction and visual design.
• Influence through storytelling, prototypes, and evidence.
• Share patterns to raise capability across teams.

Skills

8+ years design experience

Portfolio demonstrates craft

Systems thinking

Storytelling

Cross-functional collaboration

AI/personalization experience

Prototyping skills

Communication skills

Ambiguity handling

Education

UX Design / HCI degree

Tools

React

Cursor

AI design tools

Job description

Expedia Group seeks a Lead Product Designer to own parts of the personalization experience from exploration through delivery. You will work across surfaces and the underlying technology to connect traveler insights with increasingly relevant experiences.

You will partner with Product, Engineering, Data Science, Machine Learning, Analytics, Pricing, and Design to explore memory, signals, personalization models, and cold-start experiences. A strong craft bar is required.