Senior Content Designer — AI-Driven Travel UX

11105 Expedia, Inc.; Seattle (WA); On-site; USD 173,000 - 243,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Wellness programs

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Senior Content Designer in Seattle to shape clear, cohesive product experiences. You will design engaging content across travel products, collaborate with product managers, designers, researchers, and engineers, and apply research and data to continuously improve usability and accessibility.

You will establish content standards and patterns, drive consistency across domains, and safely integrate AI/ML-enabled solutions to enhance customer outcomes.

Qualifications

• Bachelor's degree in Content Design, UX Design, Communications, Journalism, English, Human-Computer Interaction, or equivalent experience.
• Several years of content design, UX writing, product content, or related digital experience.
• Ownership of content initiatives across the product lifecycle from problem to delivery.
• Strong content strategy, information architecture, writing/editing, and clear communication to stakeholders.
• Experience collaborating with cross-functional product and technology teams using research and metrics.

Responsibilities

• Design and evolve clear, useful, and engaging content across products and services.
• Own content design end-to-end—from problem definition through strategy, creation, testing, launch, and refinement.
• Partner with PMs, designers, researchers, engineers, and stakeholders to translate requirements into content solutions.
• Apply content design principles, user research, data, experimentation, and feedback to improve clarity and usability.
• Establish content standards, patterns, and best practices for consistency and scalability.
• Safely integrate and operate AI/ML-enabled content solutions to improve outcomes.

Skills

Content design

UX writing

Information architecture

Writing and editing

Cross-functional collaboration

User-centered design

Experimentation

AI/ML familiarity

Education

Bachelor's degree in Content Design, UX Design, Communications, Journalism, English, or HCI

Job description

Expedia Group is seeking a Senior Content Designer in Seattle to shape clear, cohesive product experiences. You will design engaging content across travel products, collaborate with product managers, designers, researchers, and engineers, and apply research and data to continuously improve usability and accessibility.

You will establish content standards and patterns, drive consistency across domains, and safely integrate AI/ML-enabled solutions to enhance customer outcomes.