Lead Product Designer, Growth

Change.org; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Unlimited PTO

18 weeks of paid parental leave

Mental & physical health perks

Job summary

A civic engagement platform is seeking a Lead Product Designer to enhance user experience and drive growth-focused design. This remote role requires over 8 years of product design experience and a background in designing emotionally complex user journeys. The position offers competitive salary scales based on location. Applicants from diverse backgrounds are encouraged to apply.

Qualifications

• 8+ years of product/UX design experience, ideally in B2C contexts.
• Experience leading growth‑focused design projects or experiments.
• Proficiency with design systems and user research methods.

Responsibilities

• Design and launch improvements to user journeys.
• Partner with product and engineering teams to enhance user experience.
• Mentor teammates and support strong design practices.

Skills

Growth Design Expertise

Strategic Problem‑Solving

Emotional & Behavioral Design Thinking

Collaboration & Influence

Craft

AI Curiosity & Application

Job description

Overview

Change.org is searching for a Lead Product Designer to drive growth‑focused design across our product, from bold 0→1 bets to rapid optimization experiments on existing flows. You will report to our Senior Director of Growth Design and play a key role as a senior individual contributor within the Product team.

Responsibilities

• Design and launch improvements to key user journeys (petition starters and petition signers) that drive measurable gains in activation, engagement, or retention.
• Concept and launch 0→1 features aimed at growing the use of our product, built quickly to test, learn, and iterate.
• Partner with product, engineering, and data teammates to deliver growth‑focused design projects that improve user experience and contribute to growth goals.
• Apply behavioral design principles to reduce friction, design growth loops, and share learnings that deepen the team’s understanding of user participation.
• Learn from experiment results and research to guide decisions and build alignment on growth opportunities within the squad.
• Support and mentor teammates by modeling strong design craft and experimentation practices, helping raise the quality of growth design within the team.

Core competencies

• Growth Design Expertise: Design for activation, engagement, retention, and monetization. Identify friction points and create solutions that drive measurable growth.
• Strategic Problem‑Solving: Navigate complex or ambiguous challenges, from 0→1 bets to iterative optimization, aligning with product strategy and team goals.
• Emotional & Behavioral Design Thinking: Design experiences that build trust, tap into emotions, and inspire meaningful action.
• Collaboration & Influence: Work with PMs and Engineers to develop a shared vision, influence decisions through user insights, storytelling, and clear design rationale.
• Craft: Maintain high standards of experimentation practice and UX writing; raise growth design quality through execution and attention to detail.
• AI Curiosity & Application: Explore applying AI tools to speed prototyping, spark ideas, and improve workflows, identifying where AI adds value.

Target experience

• 8+ years of product/UX design experience, ideally in B2C contexts.
• Experience leading growth‑focused design projects or experiments within a squad or across multiple teams, delivering measurable user impact.
• Experience with 0→1 product design and large‑scale optimization experiments.
• Background working on emotionally complex user journeys (civic tech, health, finance, or other trust‑ and motivation‑driven domains).
• Proficiency with design systems, experimentation platforms, and user research methods, applied to growth design challenges.
• Strong cross‑functional collaboration skills with the ability to influence product and engineering peers and contribute to team decisions without direct reports.
• Open to exploring and applying AI tools in design or product work with curiosity about enhancing workflows and user experiences.

Location & Compensation

This is a full‑time, remote role based in the US, Canada (Alberta, British Columbia, or Ontario), or Mexico. Our compensation philosophy is based on pay equity and predetermined salary scales by location.

Salary examples: Lead Product Designer — US locations: various ranges by city; Canada: CAD 204,500; Mexico: MXN 1,595,000. Global benefits include unlimited PTO, a minimum of 18 weeks of paid parental leave, and mental & physical health perks.

Evaluation process

• Recruiter screen
• Case study interview with VP of Design
• Asynchronous task related to growth design strategy
• Interviews with 3 cross‑functional team members
• Reference checks

Diversity & Accessibility

We actively encourage applicants from diverse backgrounds and perspectives. Change.org is committed to fostering a diverse and inclusive workplace, provides accommodations in the recruitment process, and maintains fair and transparent salary scales. All qualified applicants will receive consideration without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture. We are legally required to conduct EEOC reporting and participate in E‑Verify where applicable. English is the preferred language for submitting resumes and questions.