Lead Product Designer

United States Digital Space LLC; New York (NY); Hybrid; USD 184,000 - 253,000; Full time

Benefits offered by this job

Equity

Benefits

Hybrid work arrangement

Job summary

United States Digital Space LLC in San Francisco, CA or New York City, NY is seeking a Lead Product Designer to shape our marketplace experiences for thousands of retailers and maker brands. You will guide design from discovery through production, collaborating with research, engineering, product, and customer service.

You’ll design for scale, contribute to a design system, and mentor colleagues while crafting flows that connect customer needs with business goals.

Qualifications

• 6+ years of experience designing digital products and systems.
• Expertise in interaction design, visual craft, and systems thinking.
• Strong ability to connect design direction to business and customer outcomes.
• Comfort exploring and experimenting with new tools and workflows for rapid prototyping and AI-integrated design.
• A portfolio that demonstrates visionary product thinking, strong craft, and clear communication of impact.
• Experience contributing to and evolving large-scale design systems.
• A passion for collaboration and driving a culture of excellence in design.

Responsibilities

• Define the direction by influencing what to build based on customer understanding and business context.
• Lead end-to-end design from discovery through production.
• Collaborate cross-functionally with engineering, product, and data teams to explore new paradigms.
• Tell powerful stories that connect design vision to tangible business and customer impact.
• Push the company’s design system forward through evolving patterns, motion, and visual language.
• Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.
• Elevate other designers by sharing your craft, process, and storytelling approach to raise the bar across the org.

Skills

6+ years

Interaction design

Visual craft

Systems thinking

Design systems

Portfolio

AI design

Job description

About the company

the company is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At the company, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

the company is a company invested in good design—as a Lead Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating beautiful and intuitive experiences. Our team is at the center of product work at the company, designing experiences for the thousands of small retailers and maker brands growing their businesses in our marketplace.

In this role, you’ll help shape the company’s product, working with team members across research, engineering, product, and customer service. You'll embed in a product team and focus on designing features and experiences for a strategic pillar of our product. As a design lead, you'll strive to understand our customers’ challenges and craft flows that help people move through our products with confidence.

We’re looking for team members that excel across the entire product development lifecycle, come with a growth mindset, and bring a genuine desire to learn about our customers.

We're looking for candidates open to working in San Francisco, CA or New York City, NY.

What you’ll do

• Define the direction by influencing what to build based on customer understanding and business context

• Lead end-to-end design from deep discovery and rapid prototyping through polished execution and production.

• Collaborate cross-functionally with engineering, product, and data teams to explore new paradigms

• Tell powerful stories that connect design vision to tangible business and customer impact, inspiring alignment across teams and leadership.

• Push the company’s design system forward through the lens of your work—evolving patterns, motion, and visual language that scale across the platform.

• Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.

• Elevate other designersbysharing your craft, process, and storytelling approach to raise the bar across the org.

Qualifications

• 6+ years of experience designing digital products and systems. Your previous work demonstrates an attention to detail and high quality visual, UX, systems design, and content design.

• Expertise in interaction design, visual craft, and systems thinking.

• Strong ability to connect design direction to business and customer outcomes.

• Comfort exploring and experimenting with new tools and workflows for rapid prototyping and AI-integrated design.

• A portfolio that demonstrates visionary product thinking, strong craft, and clear communication of impact.

• Experience contributing to and evolving large-scale design systems.

• A passion for collaboration and driving a culture of excellence in design.

• And, ideally, a sense of humor!

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first‑hand experience and empathy for the small business and entrepreneurial journey, tell us your story!

Salary Range

San Francisco, CA and New York City, NY: the pay range for this role is $184,000 - $253,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

**Hybrid the company employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday).* Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.*

Why you’ll love working at the company

• Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.

• Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.

• Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.

• Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.

• Belonging: We're intentional about building an environment where every the company employee has equal access to opportunities, growth, and success.

the company was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about the company and our customers, you can read more on our blog.

the company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

the company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/the company-form)