Lead Product Designer — AI Travel Experience (End-to-End)

Serko Limited; California (MO); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive base pay

Medical Benefits

Discretionary incentive plan

Learning & development platform

Flexible work policy

USD 180,000–240,000 base salary with L

Job summary

Serko Limited is seeking a hands-on IC to own the traveller experience end-to-end, shaping a new agentic travel product across web and mobile. You will set the craft bar by example and drive outcomes directly, taking the product from strategy through delivery in a fast-moving environment.

You will partner with Product, Engineering, and Data to steer decisions in ambiguous space, scale the system with reusable components, and design AI-powered workflows that feel natural and trustworthy.

Qualifications

• Strategic direction with multi-disciplinary alignment.
• End-to-end product design experience across UX/UI/CX.
• Experience designing AI-powered or data-driven experiences.

Responsibilities

• Define end-to-end traveller journey and link design decisions to business outcomes.
• Lead discovery through delivery to ship UI/UX/CX across web and mobile.
• Define reusable components, design systems, and accessibility standards.
• Collaborate with engineering to maintain quality and bridge design intent and implementation.
• Build AI-powered workflows and intuitive AI interactions.
• Lead with autonomy and mentor growing team.

Skills

Strategic & systems-level

End-to-end craft

AI-native instincts

AI-forward practice

Data-informed decisions

Tools

Figma

UX tooling

Job description

Serko Limited is seeking a hands-on IC to own the traveller experience end-to-end, shaping a new agentic travel product across web and mobile. You will set the craft bar by example and drive outcomes directly, taking the product from strategy through delivery in a fast-moving environment.

You will partner with Product, Engineering, and Data to steer decisions in ambiguous space, scale the system with reusable components, and design AI-powered workflows that feel natural and trustworthy.