Lead Process Engineer Or Process Engineer

KeyBank; United States; Remote; USD 80,000 - 125,000; Full time

Job summary

A leading bank is seeking a Lead Process Engineer to enhance strategic business processes and client experience. This role requires strong communication skills, process optimization capabilities, and extensive experience in process engineering. The successful candidate will work on cross-functional teams to deliver innovative solutions while collaborating on various strategic projects.

Qualifications

• Minimum of 7 years in Business Systems Analyst or Process Engineer roles.
• High-level knowledge of process engineering software systems required.
• Ability to lead cross-functional meetings and facilitate collaboration.

Responsibilities

• Develops creative solutions to process problems with a strategic focus.
• Implements new technologies and optimizes processes.
• Creates and maintains process documentation and specifications.

Skills

Verbal Communication

Written Communication

Presentation Skills

Facilitation Skills

Analytical Thinking

Problem Solving

Education

Bachelor's Degree

Tools

Process Engineering Software Systems

Job description

Lead Process Engineer Or Process Engineer

Location:

For Those Who Work At Home - Various, Ohio 44144

This position may be filled at different salary grade levels depending on requirements.

Lead Process Engineer Job Posting Details
Responsibilities

• Applies process development, process engineering, and experiences to develop creative solutions to problems with a long term strategic and client and employee focus.
• Supports programs and lead projects with focus on core business processes to deliver results aligned to strategic objectives – improved client and/or employee experience, value attainment – expense and revenue.
• Engages with key stakeholders to evaluate and implement new technologies and processes that drive efficiency and consistency.
• Creates and maintains all documents used to evaluate existing processes and design of recommendations.
• Utilizes tools to evaluate and identify process capability and opportunity through a variety of methods such as process mapping or mining; and communicates the capability to key stakeholders to develop operating and process/formulation specifications.
• Utilizes technical documentation, specifications, and project artifacts to deliver: mature monitoring, improved resiliency, and high availability.
• Collaborates within Next Gen Enterprise Transformation and other cross-functional teams to create an atmosphere of openness and inclusiveness to deliver expected results and value.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

• Bachelor's Degree

Experience Qualifications

• Minimum of 7 years of experience in Business Systems Analyst and/or Process Engineer related roles
• Excellent verbal and written communication skills including the ability to communicate and develop influential relationships at multiple levels within an organization, and lead in a positive and collaborative manner
• Strong presentation and facilitation skills
• Experience with process simulations and standard operating procedures
• High-level knowledge of process engineering software systems (required)
• Ability to facilitate cross functional meetings to accomplish objectives or resolve issues

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
• Business Acumen- Proficiency Level: Extensive Experience
• Continuous Transformation- Proficiency Level: Working Knowledge
• Customer Focus- Proficiency Level: Extensive Experience
• Decision Making and Critical Thinking- Proficiency Level: Extensive Experience
• Effective Communications- Proficiency Level: Extensive Experience
• Influencing - Proficiency Level: Extensive Experience
• Leadership- Proficiency Level: Working Knowledge
• Organizational Agility and Awareness- Proficiency Level: Working Knowledge
• Organizational Change Mgmt.- Proficiency Level: Working Knowledge
• Problem Solving- Proficiency Level: Extensive Experience
• Project Management- Proficiency Level: Working Knowledge
• Results Orientation- Proficiency Level: Extensive Experience
• Strategic Thinking- Proficiency Level: Working Knowledge
• Business Process Management- Proficiency Level: Working Knowledge
• Consulting Process & Tools- Proficiency Level: Extensive Experience
• Technical Requirements- Proficiency Level: Extensive Experience
• Technical Delivery- Proficiency Level: Working Knowledge
• Data Analysis Tools- Proficiency Level: Working Knowledge

Travel

• Occasional travel to include overnight stay.

Process Engineer Job Posting Details

This individual will partner with lines of businesses and other cross-functional teams at Key as part of the Next Gen Enterprise Transformation team. The Process Engineer will work with program/project leaders and stakeholders to identify and execute on business opportunities presented by Next Gen Enterprise Transformation, business partners and/or Executive Leadership. These programs or projects support business strategic goals and are centered on the client and employee experience, process optimization, risk mitigation, revenue growth and cost reduction where applicable. This individual will evaluate and analyze people, process and technology functions of the program/project to recommend and design an optimal solution or strategic future state with a focus on optimization.

• Applies process development, process engineering, and experiences to develop creative solutions to problems with a long term strategic and client and employee focus.
• Supports programs and lead projects with focus on core business processes to deliver results aligned to strategic objectives – improved client and/or employee experience, value attainment – expense and revenue.
• Engages with key stakeholders to evaluate and implement new technologies and processes that drive efficiency and consistency.
• Creates and maintains all documents used to evaluate existing processes and design of recommendations.
• Utilizes tools to evaluate and identify process capability and opportunity through a variety of methods such as process mapping or mining; and communicates the capability to key stakeholders to develop operating and process/formulation specifications.
• Utilizes technical documentation, specifications, and project artifacts to deliver: mature monitoring, improved resiliency, and high availability.
• Collaborates within Next Gen Enterprise Transformation and other cross-functional teams to create an atmosphere of openness and inclusiveness to deliver expected results and value.

Qualifications:

Minimum of 5 years of experience in Business or Systems Analysts and/or Process Engineer related roles

Bachelor's Degree

Excellent verbal and written communication skills including the ability to communicate and develop influential relationships at multiple levels within an organization, and lead in a positive and collaborative manner

Strong presentation and facilitation skills

Experience with process simulations and standard operating procedures

High-level knowledge of process engineering software systems

Analytical thinker

Ability to facilitate cross functional meetings to accomplish objectives or resolve issues

Ability to support multiple projects, tasks, and responsibilities concurrently

Ability to meet deadlines and ensure others meet deadlines with minimal oversight

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.
• Business Acumen- Proficiency Level: Working Knowledge
• Continuous Transformation- Proficiency Level: Basic Understanding
• Customer Focus- Proficiency Level: Working Knowledge
• Decision Making and Critical Thinking- Proficiency Level: Working Knowledge
• Effective Communications- Proficiency Level: Working Knowledge
• Influencing - Proficiency Level: Working Knowledge
• Leadership- Proficiency Level: Basic Knowledge
• Organizational Agility and Awareness- Proficiency Level: Basic Knowledge
• Organizational Change Mgmt.- Proficiency Level: Basic Knowledge
• Problem Solving- Proficiency Level: Working Knowledge
• Project Management- Proficiency Level: Basic Knowledge
• Results Orientation- Proficiency Level: Working Knowledge
• Strategic Thinking- Proficiency Level: Basic Knowledge
• Business Process Management- Proficiency Level: Basic Knowledge
• Consulting Process & Tools- Proficiency Level: Working Knowledge
• Technical Requirements- Proficiency Level: Working Knowledge
• Technical Delivery- Proficiency Level: Basic Knowledge
• Data Analysis Tools- Proficiency Level: Basic Knowledge

Travel

• Occasional travel to include overnight stay.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If you are located near a KeyBank office location, you will typically work at the office location partially each week and your management/business unit will set the in-office work expectations for the role.

COMPENSATION AND BENEFITS

The Process Engineer position is eligible to earn a base salary in the range of $61,000.00 to $85,000.00 annually depending on location and job-related factors such as level of experience. The Lead Process Engineer position is eligible to earn a base salary in the range of $80,000.00 to $125,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 06/17/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

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About the company

KeyBank, the primary subsidiary of KeyCorp, is a regional bank headquartered in Cleveland and is the only major bank based in Cleveland. KeyBank is 25th on the list of largest banks in the United States. Key's customer base spans retail, small business, corporate, and investment clients.

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