Lead, Private Markets Asset Servicing

Charles Schwab; Phoenix (AZ); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Charles Schwab is seeking an experienced people leader to oversee critical asset-servicing for Alternative Investment Custody Services. You will manage complex lifecycle events, partner across operations, technology, product, compliance, and external vendors to strengthen controls and drive scalable, high-quality service for clients, advisors, and partners.

The role requires hands-on experience with alternative investments, strong operational judgment, and a commitment to continuous improvement,

Qualifications

• Seven or more years of financial services experience.
• Three or more years of experience in alternative investment operations, asset management, custody, fund administration or a related field.
• Three or more years of people leadership experience, including experience leading multiple operational teams.
• Strong knowledge of alternative investment structures and servicing events, including reconciliations, valuations, distributions and corporate actions.

Responsibilities

• Lead multiple teams overseeing accurate, timely and controlled alternative investment asset servicing.
• Own the operating model and performance of reconciliation, corporate actions, pricing, distributions and security master processes.
• Establish clear priorities, service expectations, controls and escalation paths; use data and business judgment to address risk and improve.
• Provide leadership across the full operations floor when other managers are not present, coordinating coverage and decision-making.
• Coach managers and team members, build succession strength and foster an inclusive, accountable culture.
• Partner with Schwab Technology, Product Management, Risk, Compliance and external vendors to modernize Alternative Investments.
• Oversee vendor performance and strengthen end-to-end accountability for client requests and asset-servicing activities.
• Sponsor process improvements that simplify work, improve controls, enhance scalability and strengthen client experience.
• Support asset valuation and annual fair market value processing, including readiness and stakeholder communication.

Skills

People leadership

Alternative investments knowledge

Financial services experience

Operational oversight

Education

Bachelor's degree

Job description

Charles Schwab is seeking an experienced people leader to oversee critical asset-servicing for Alternative Investment Custody Services. You will manage complex lifecycle events, partner across operations, technology, product, compliance, and external vendors to strengthen controls and drive scalable, high-quality service for clients, advisors, and partners.

The role requires hands-on experience with alternative investments, strong operational judgment, and a commitment to continuous improvement,