Lead Presales Value Consultant

UKG; Salt Lake City (UT); On-site; USD 134,000 - 160,000; Full time

Job summary

UKG is seeking a Value Engineer to help prospects and customers understand the business value of UKG products and services. You will develop tailored business cases using research, interviews, discovery, and data analysis to support informed purchasing decisions.

You will work with Sales, pre-sales, leadership, Marketing, Product Development, and Customer Success across HR, IT, Finance, and Operations to translate priorities into measurable value and ROI.

Qualifications

• Bachelor’s degree in Business, MIS, HR, or a related field.
• At least 5 years of experience in business management, marketing, data analysis, account management, or a related field.
• Understanding of human capital management or workforce management processes, technology, and analytics.
• Experience quantifying the impact of solutions through value assessments and ROI analyses.
• Experience with data insights, survey design and deployment, customer interviews, or similar research methods.
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Strong critical thinking, creativity, and sense of urgency.

Responsibilities

• Partner with Sales teams and customers to develop deal-specific business cases that quantify expected outcomes and support purchasing decisions.
• Conduct research, interviews, discovery sessions, survey activities, and data analysis to assess customer needs and potential business value.
• Translate customer priorities and operational data into clear value assessments and return-on-investment analyses.
• Share relevant customer best practices through storytelling informed by business-case insights.
• Present business-case findings and recommended practices to internal teams and prospect or customer stakeholders.
• Collaborate cross-functionally to align value engagements with industry strategies and customer needs.
• Evolve data insights, business-case methodologies, and communication approaches based on customer experiences and research.
• Share learnings and insights with the broader team.

Skills

Business management

Data analysis

Communication

Research methods

Cross-functional collaboration

Education

Bachelor’s degree in Business, MIS, HR, or related field

Advanced degree in Business, MIS, HR, or related field

Tools

Value-selling tools (Mediafly, ValueCore)

Survey design tools

Job description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that is real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the team

The Value Engineering team is part of Go-To-Market and supports the customer lifecycle from demand generation through post-sale value realization. The team helps UKG attract and retain customers by connecting workforce management practices and human capital management technology to measurable business outcomes.

About the role

As a Value Engineer, you will help prospects and customers understand the business value of UKG products and services. You will use research, interviews, discovery, operational data, and analysis to develop tailored business cases that support informed purchasing decisions.

You will collaborate with Sales, pre-sales, leadership, Marketing, Product Development, and Customer Success, while engaging with stakeholders ranging from individual contributors to senior executives across Human Resources, Information Technology, Finance, and Operations.

• Partner with Sales teams and customers to develop deal-specific business cases that quantify expected outcomes and support purchasing decisions.
• Conduct research, interviews, discovery sessions, survey activities, and data analysis to assess customer needs and potential business value.
• Translate customer priorities and operational data into clear value assessments and return-on-investment analyses.
• Share relevant customer best practices through storytelling informed by business-case insights.
• Present business-case findings and recommended practices to internal teams and prospect or customer stakeholders.
• Collaborate cross-functionally to align value engagements with industry strategies and customer needs.
• Evolve data insights, business-case methodologies, and communication approaches based on customer experiences and research.
• Share learnings and insights with the broader team.

About you

Basic qualifications:

• Bachelor’s degree in Business, Management Information Systems, Human Resources, or a related field.
• At least 5 years of experience in business management, marketing, data analysis, account management, or a related field.
• Understanding of human capital management or workforce management processes, technology, and analytics.
• Experience quantifying the impact of solutions through value assessments and return-on-investment analyses.
• Experience with data insights, survey design and deployment, customer interviews, or similar research methods.
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Strong critical thinking, creativity, and sense of urgency.

Preferred qualifications:

• Advanced degree in Business, Management Information Systems, Human Resources, or a related field.
• Understanding of human capital management software and its applications.
• General knowledge of value-selling tools, such as Mediafly and ValueCore.

Company Overview:

UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce intelligence into real-time decisions around staffing, pay, compliance, and productivity, enabling every worker to confidently take action as work happens. That's why more than 80,000 organizations worldwide trust UKG to run their workforce - not just manage it. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail].

The base salary range for this position is $133,650 To $160,000 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.