Lead Plumber - Residential

Ace Hardware Corporation; Conover (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to providing exceptional home services! As a plumbing technician, you'll be at the forefront of delivering high-quality service, ensuring customer satisfaction, and maintaining the integrity of home systems. With a strong focus on teamwork and professional development, this role offers a unique opportunity to grow within a supportive environment. Enjoy competitive pay, a generous sign-on bonus, and a comprehensive benefits package that prioritizes your well-being. Be part of a mission-driven team that values integrity, excellence, and community impact.

Benefits

401(k) with matching contributions

Comprehensive health coverage

Paid time off

Warehouse Merchandise Discount

Career growth opportunities

Employee Assistance Program

Qualifications

• 3-5 years of plumbing experience required.
• Valid Driver’s License is mandatory.

Responsibilities

• Complete plumbing and drain cleaning service calls.
• Educate customers on maintenance plans and options.

Skills

Plumbing

Customer Service

Mechanical Aptitude

Sales Skills

Education

High School Diploma

Technical Certification in Plumbing

Tools

Hand Tools

Power Tools

Job description

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Ace Hardware Corporation provided pay range

This range is provided by Ace Hardware Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $30.00/hr

Additional compensation types

Sign-on bonus

$26 - $30 Per Hour

Job Description:

* $2,500 Sign-On Bonus*

* The technician will report to the Denver, NC office daily *

Who we are:

Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Job Duties:

• Complete plumbing, drain cleaning and other related in-home service calls.
• Build and establish customer rapport to ensure we are providing great service.
• Educate and assist customers on their home, finance options, and maintenance plans.
• Provides technical support to customers.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Be professional and knowledgeable: keep current on manufacturer's products concerning installation, operation, maintenance, service, and repair.
• Troubleshoot, diagnose, identify and repair residential plumbing tasks, ranging from faucet repairs, and water heater installations, to repipes with appropriate tools and materials for repair.
• Train and mentor apprentices as needed.
• Participate actively in all training exercises, morning meetings and retreats.
• Maintain a clean, organized job site and well-inventoried truck.
• Provide exceptional customer service. Present yourself as professional and knowledgeable to ensure the satisfaction of our customer base and to win referrals and repeat business.
• Commit to high standards of ethics, honesty, and integrity.

Job Requirements:

• Minimum 3-5 years of experience.
• Mechanical Aptitude.
• Valid Driver’s License.
• High standards for your work. Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You are able to be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.

Physical Requirements:

• Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field.
• Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.
• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.
• Ability to climb stairs and ladders and work in high, precarious places.
• Ability to sit and/or stand for extended periods of time.
• Ability to work outside; exposed to heat and cold.
• Ability to see and read with or without vision aids.
• Ability to hear and speak to exchange information.
• Ability to perform maintenance duties and read blueprints, drawings, and specifications.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job.
• It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable plans and policies.

About Ace Hardware Home Services

Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.

Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.

Equal Opportunity Employer

Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Ace Hardware Corporation by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Plumber” roles.

Professional Pipe Fitter Foreman - All Pipe Types

Maintenance Technician I- 2nd shift- 4pm to 2:30am,

Maintenance Technician Day Shift - Newton

Apartment Maintenance Technician - Revere at Mooresville

Licensed Electrician- $5000 SIGN ON BONUS

Maintenance Technician - Night Shift - Trivium

Maintenance Technician (Recycling)-$1,500 Sign-On Bonus

Cherryville, NC $12.00-$14.00 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.