Lead Playroom Attendant

City of Allen; Allen (TX); On-site; USD 20,000 - 29,000; Part time

Job summary

The City of Allen is seeking a part-time Playroom Supervisor to support and enforce safety rules for children visiting the playroom. You will supervise up to two hours per day, maintain a clean, kid-friendly environment, and follow policies. The role may involve evening shifts and occasional weekends.

As a team leader, you may help hire and train attendants, provide updates to management, and ensure a positive customer service experience for families visiting the facility.

Qualifications

• High School diploma or equivalent with 1 year of related work experience.
• Other combinations of education and experience may be considered.

Responsibilities

• Provide a safe and positive environment for children in the playroom.
• Welcome parents and children and address concerns with staff.
• Engage children in safe, age-appropriate activities and behavior.
• Maintain accurate check-in/out records and incident forms.
• Provide daily updates to staff and managers; assist with hiring/training.

Skills

Customer service

Child supervision

Team leadership

Communication with parents

Record keeping

Education

High School or equivalent

Job description

HIRING RANGE: $14.7129 - $18.0239 HOURLY

FULL SALARY RANGE: $14.7129 - $21.3349 HOURLY

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

Our mission is simple: “To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence.”

At the City of Allen, our employees bring the PRIDE values to life:

• People First – Prioritizing others
• Respect – Treating everyone with courtesy and dignity
• Integrity – Serving with honesty and trust
• Deliver – Following through and exceeding expectations
• Excel – Driving innovation and continuous improvement

We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov

The purpose of this position is to support and enforce the rules, regulations and safety of the Playroom. This is accomplished by providing supervision and engaging children visiting up to two hours per day, maintaining a safe kid-friendly, and fun atmosphere, and adhering to policies and procedures. This position serves as a team leader with varying days and evenings throughout the week. This position may provide direction to other employees.

Essential Job Functions

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides a safe and positive environment for children by taking correcting unsafe situations, remaining observant of any unsafe situations, maintaining the cleanliness of the playroom throughout scheduled shifts, and adhering to and enforcing policies and procedures.
• Provides customer service to patrons by welcoming parents and children, consulting with management before approaching parents with concerns, and maintaining a customer service approach in all interactions.
• Engages children in desirable behavior by encouraging appropriate use of toys, following established discipline guidelines, and creating a stimulating and engaging environment.
• Maintains accurate records on all children within the playroom areas, such as medical forms and releases, check-in and out logs, and completing incident forms.
• Provides daily updates to staff and other team leaders, and notifies the manager on duty of changes with a direct impact on the playroom operations.
• Assists supervisors with hiring and training attendants.

Job Requirements

Education & Experience

• Less than a High School diploma or equivalent with one (1) year of relevant work experience.

Other combinations of education and experience may be considered.

Conditions of Employment

• Safe driving record and Valid Texas Driver’s License or reliable transportation to and from work.
• Clear criminal background check and pre-employment drug screen.
• Must be at least eighteen (18) years old.
• First Aid/CPR Certification (specific to children), and babysitting certification, within thirty (30) days of employment.

Hours/Work Schedule

• This position requires a minimum availability of two Saturday shifts per month.
• Shift times are:
• Weekdays: 7:30AM-1:30PM or 3:30PM-8:30PM
• Saturdays: 7:30AM-2:30PM

Supplemental Information

Knowledge Of

• City of Allen policies, procedures, and PRIDE values related to customer service, public interaction, and staff.
• Basic principles of child supervision and safety in a playroom or childcare setting.
• Child development and behavior to promote positive and age-appropriate interactions.
• Health, hygiene, and cleanliness standards in environment designed for children.
• Emergency procedures and child-specific First Aid/CPR practices.
• Proper documentation for check-in/out logs, medical forms, and incident reports.
• Team leadership and basic staff training and scheduling processes.

Skilled In

• Deliver excellent customer service while supporting the City's values.
• Supervising and engaging children in a safe, friendly, and developmentally appropriate way.
• Identifying and responding to potential safety concerns and hazards promptly.
• Communicating clearly and professionally with parents, children, and team members.
• Encouraging positive behavior and managing conflicts using established discipline guidelines.
• Maintaining accurate records and completing required documentation.
• Leading and supporting team members, including assisting with hiring and training.
• Managing daily operational updates and escalating relevant information to management.

Physical Demands / Work Environment

• Work is performed in an indoor playroom/recreational facility with moderate to high noise levels.
• Basic principles of child supervision and safety in a playroom or childcare setting.
• Requires frequent standing, walking, bending, kneeling, reaching, and occasional sitting or crouching at child level.
• Involves use of hands and arms to handle toys, equipment, and cleaning supplies.
• Verbal and auditory ability to read printed materials and computer screens and to observe activities and communicate clearly.
• Must be able to lift 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.
• May involve exposure to cleaning agents, shared equipment, and minor health risks (e.g., germs).
• May require evening, weekend, and holiday shifts based on facility needs.

This job description does not constitute an employment agreement between the City of Allen and employee and may be revised by the employer as needed.

The City of Allen is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, religion, age, disability, genetic information, or military status in employment or in the provision of services.

The City of Allen participates in the federal e-Verify program to confirm the employment eligibility of all new hires. All applicants must be legally authorized to work in the United States.

Since this part‑time position generally works less than 20 hours per week, this role doesn’t come with traditional benefits like health, retirement, or accrued time off, but it offers plenty of opportunities for growth, experience, and making a real impact in your community!

This is your chance to be part of Work that MATTERS!

All City employees also enjoy free access to recreation centers, including:

• Don Rodenbaugh Aquatics Center
• Ford Pool (Summer Only)
• Joe Farmer Recreation Center
• The Edge (Summer Only)
• Stephen G. Terrell Recreation Center
• Allen Senior Recreation Center (60+)