Lead PhlebotomyTechnician

Cleveland Clinic; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Join Cleveland Clinic’s Main Campus where research and exceptional patient care define our work. As Lead Phlebotomy Technician, you will oversee inpatient phlebotomy, outpatient lab, and specimen processing to maintain a smooth workflow while delivering outstanding service.

You will draw blood, interpret orders, train staff, coordinate scheduling, and ensure safety and regulatory compliance in an environment that values teamwork and continuous professional development.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a clinical laboratory.
• Proficiency in infant and pediatric phlebotomy.
• Demonstrated leadership and training experience.

Responsibilities

• Collect blood samples from all patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection.
• Instruct patients in the proper technique for collecting various specimens.
• Process specimens and enter results for tests referred to reference laboratories.
• Deliver all samples collected to the Laboratory Accession Area for processing.
• Ensure safety and attend to any patient who faints or becomes ill.
• Coordinate orientation and training schedules.
• Assist Supervisor/Team Leader to ensure section is in compliance with accrediting and regulatory agency standards and safety guidelines.
• Assist in the training of Phlebotomy students and the orientation of new employees.
• Participate in and/or conduct in-services and continuing education programs.
• Attend workshops, seminars and lectures to keep current on new procedures and equipment.
• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.

Skills

Leadership experience

Two years clinical lab experience

Infant & pediatric phlebotomy

Customer service

Education

High School Diploma/GED

Associate’s Degree

Phlebotomy Certification

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Lead PhlebotomyTechnician

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Phlebotomy Transp Inpt-Main Campus Hospital

Job Code

C9994W

Shift

Evenings + Call

Schedule

3:00pm-11:30pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

AsLeadPhlebotomy Technician, you willensure theInpatientPhlebotomy, OutpatientLab and the Specimen Processing areamaintaina continuous workflow.In this role, you willcompleteassociated duties, such asdrawingblood, transportingspecimensandinterpreting physician orders.Despite serving in a leadership role, you will still serveas a team member,showingexceptionalcustomer servicetofacilitatea positive patient experience.All the while, you will continue developing your clinical skills within an exciting,invitingand supportive healthcare environment.

A caregiver in this position worksfull-time| Sun-Thurs| evenings + on-call requirements| 3:00pm—11:30pm

A caregiver who excels in this role will:

• Handle internal and external customer service issues/concerns andinitiateany necessary follow-up.

• Communicate to thestaffall procedural changes and/or problemspertinent to the delivery of healthcare.

• Inthe absenceof Supervisor or Team Leader, serveas thepointperson for problem resolutionin a timely manner.

• Collect blood samples from all patients using venipuncture or capillary puncture techniques.

• Interpret physician orders for sample collection.

• Instruct patients in the proper technique for collecting various specimens.

• Processspecimens and enter results for tests referred to reference laboratories.

• Deliver all samples collected to the Laboratory Accession Area for processing.

• Ensuresafetyandattend to any patient who faints or becomes ill.

• Coordinate orientation and training schedules.

• Assist Supervisor/Team Leader to ensuresectionis in compliance withaccretiting and regulatory agency standards and safety guidelines.

• Assistin the training of Phlebotomy studentsand the orientation of new employees.

• Participate in and/or conduct in-services and continuing education programs.

• Attendworkshops,seminarsand lectures to keep current on new procedures and equipment.

• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED

• Two years of experience in a clinical laboratory

• Proficiencyin infant and pediatricphlebotomy

• Demonstrated leadership and training experience

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree

• Phlebotomy Certification

• Fosters collaboration

Physical Requirements:

• Light lifting and carrying, under 15 lbs.

• Use of fingers and both hands required.

• Walking, standing and bending.

• Ability for rapid mental and muscular coordination simultaneously.

• Ability to differentiate color, hue, saturation and tones.

• Must have depth perception.

• Ability to communicate and exchange accurate information. In some positions, this includes receiving and recording information from patients at their bedside.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.