Lead Phlebotomy Technician

ccf; United States; On-site; USD 36,000 - 47,000; Full time

Job summary

Cleveland Clinic is seeking a Lead Phlebotomy Technician at the Main Campus in Cleveland. The role includes collecting blood samples, ensuring accurate test orders, and coordinating training and onboarding for staff.

The position requires leadership experience and proficiency in pediatric phlebotomy. The candidate will join a team focused on patient safety, quality, and efficient specimen handling, with day shifts plus call responsibilities and a tight schedule.

Qualifications

• High School Diploma or GED.
• Two years of clinical laboratory experience.
• Proficiency in infant and pediatric phlebotomy.
• Demonstrated leadership and training experience.

Responsibilities

• Handle internal and external customer service issues/concerns and initiate follow-up.
• Collect blood samples from patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection and ensure proper technique for various specimens.
• Process specimens and enter results for tests referred to reference laboratories.
• Deliver samples to Laboratory Accession Area and ensure timely processing.
• Coordinate orientation and training schedules and assist in staff onboarding.
• Assist in maintaining accreditation and safety compliance across the section.

Skills

Infant & pediatric phlebotomy

Leadership & training

Customer service

Education

High School Diploma/GED

Associate's Degree

Phlebotomy Certification

Job description

Lead Phlebotomy Technician

Location: Cleveland

Facility: Cleveland Clinic Main Campus

Department: Phlebotomy Transp Inpt-Main Campus Hospital

Job Code: C9994W

Shift: Days + Call

Schedule: 3:00am-11:30am

Responsibilities

• Handle internal and external customer service issues/concerns and initiate any necessary follow-up.
• Communicate to the staff all procedural changes and/or problems pertinent to the delivery of healthcare.
• In the absence of Supervisor or Team Leader, serve as the point person for problem resolution in a timely manner.
• Collect blood samples from all patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection.
• Instruct patients in the proper technique for collecting various specimens.
• Process specimens and enter results for tests referred to reference laboratories.
• Deliver all samples collected to the Laboratory Accession Area for processing.
• Ensure safety and attend to any patient who faints or becomes ill.
• Coordinate orientation and training schedules.
• Assist Supervisor/Team Leader to ensure section is in compliance with accrediting and regulatory agency standards and safety guidelines.
• Assist in the training of Phlebotomy students and the orientation of new employees.
• Participate in and/or conduct in-services and continuing education programs.
• Attend workshops, seminars and lectures to keep current on new procedures and equipment.
• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.

Minimum qualifications

• High School Diploma/GED
• Two years of experience in a clinical laboratory
• Proficiency in infant and pediatric phlebotomy
• Demonstrated leadership and training experience

Preferred qualifications

• Associate's Degree
• Phlebotomy Certification
• Fosters collaboration

Physical Requirements

• Light lifting and carrying, under 15 lbs.
• Use of fingers and both hands required.
• Walking, standing and bending.
• Ability for rapid mental and muscular coordination simultaneously.
• Ability to differentiate color, hue, saturation and tones.
• Must have depth perception.
• Ability to communicate and exchange accurate information. In some positions, this includes receiving and recording information from patients at their bedside.

Personal Protective Equipment

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster .

Cleveland Clinic is pleased to be an equal employment opportunity employer.