Lead Phlebotomist, Outreach

Cleveland Clinic; Great Barrington (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

Cleveland Clinic Fairview Hospital seeks a Lead Outreach Phlebotomist to coordinate mobile phlebotomy operations, draw blood, and manage outreach staff with a focus on nursing homes and care facilities. This traveling role supports the East/West Medina hubs and drives timely specimen handling across the outreach network.

The ideal candidate has leadership experience, a phlebotomy certificate (ASCP preferred), and a background in phlebotomy with strong attention to detail in a fast-paced field

Qualifications

• High School Diploma or equivalent.
• Basic Life Support (BLS) Certification required.
• Associate's Degree or higher preferred.
• ASCP Phlebotomy Certification preferred.
• 3 years of experience preferred; leadership experience valuable.

Responsibilities

• Perform phlebotomy and processing duties.
• Assist with supervisory responsibilities.
• Monitor and ensure timely specimen collection and processing.
• Distribute and balance workload among traveling phlebotomists and lab processing staff.
• Facilitate development & training for new staff and peer supporters.
• Assist with supervisory duties when needed.
• Participate in hiring process and provide input on performance evaluations.
• Develop and deliver educational programs for traveling outreach team and clients.
• Build strong relationships with internal and external customers.
• Travel to patient locations and client facilities.

Skills

Phlebotomy

Leadership

Team coordination

Customer service

Education

ASCP Phlebotomy Certification

Associate's Degree

High School Diploma

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Lead Phlebotomist, Outreach

Location

Cleveland

Facility

Fairview Hospital

Department

Reference Lab Sales-Diagnostics Institute

Job Code

C99919

Shift

Variable

Schedule

4:00am-8:00pm/7:00am-8:00pm

Job Summary

Job Details

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation.

The Lead Outreach Phlebotomy Technician supports the Team Leader by coordinating the daily operations of outreach phlebotomy staff. This team supports the Sales Outreach Department within the Lab and plays a vital role in providing mobile phlebotomy services to nursing homes, rehabilitation centers, and other care facilities. Team members are responsible for drawing blood, as well as picking up and delivering specimens to designated hubs located on the East Side, West Side, and Medina, with Mercy being added soon. Preferred qualifications include 3 years of relevant experience, with leadership experience considered a strong asset. Candidates should demonstrate the ability to influence others, work independently, and maintain a strong attention to detail in a fast-paced, field-based environment.

A caregiver in this position works varying shifts, 4:00am-8:00pm or 7:00am-8:00pm.

A caregiver who excels in this role will:

• Performing phlebotomy and processing duties.

• Assisting with supervisory responsibilities.

• Monitoring and ensuring timely specimen collection and processing.

• Distributing and balancing workload among traveling phlebotomists and lab processing staff.

• Facilitate development & training for new staff and peer supporter during their new hire period.

• Assist with supervisory duties when needed.

• Participate in hiring process as well as input on employee performance, including corrective actions and evaluations.

• Assist the Team Lead in developing, training and delivering educational programs for both the traveling outreach phlebotomy team and our Extended Care Clients.

• Build a strong working relationship with internal and/or external customers to meet their needs.

• Travel to patient locations, these include but are not limited to client's facilities, and house calls.

• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or equivalent

• Basic Life Support (BLS) Certification through the American Heart Association or American Red Cross (must be presented upon hire or within the first 3 months of employment)

Preferred qualifications for the ideal future caregiver include:

• Graduation certificate from a formal accredited Phlebotomy program

• Associate's Degree

• ASCP Phlebotomy Certification

• 3 years of experience

• Leadership experience

Physical Requirements:

• Requires frequent standing and walking.
• Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.
• Visual acuity including the ability to distinguish colors.
• This position is primarily traveling in nature.
• The average amount of lifting is 10 pounds with occasional carrying of objects up to 20 pounds
• Work requires finger dexterity and eye hand coordination
• Working irregular hours including On-call hours
• Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions.
• Pushing and pulling heavy objects
• Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.

Personal Protective Equipment:

• Follow standard precautions using personal protective equipment.

The policy of Cleveland Clinic Health System and its system hospitals is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.