Phlebotomy Technician

Cleveland Clinic; Willoughby Hills (OH); On-site; USD 33,000 - 45,000; Full time

Job summary

Join the Cleveland Clinic Health System as a Phlebotomy Technician in Willoughby Hills. You will work with the Medical Laboratory Team collecting blood specimens, ensuring proper labeling, and delivering samples to the processing area. This role emphasizes patient comfort and accurate specimen handling.

We value teamwork, technical proficiency, and adherence to safety protocols. The position offers day shifts (8:00am–4:30pm) and opportunities for professional growth within the Cleveland Clinic

Qualifications

• Requires High School Diploma or GED.
• Phlebotomy Technician experience preferred.
• Demonstrates technical proficiency with standard procedures and practices.
• Ability to troubleshoot and solve problems in a team environment.

Responsibilities

• Perform blood collection procedures and venipuncture following protocols.
• Verify order requests and identify information prior to drawing blood.
• Label specimens and deliver to processing areas.
• Process specimens and manage tasks such as accessioning and packaging.
• Transport blood and lab supplies as needed.

Skills

Phlebotomy procedures

Log sheets documentation

Specimen labeling

Patient interaction

Education

High School Diploma or GED

Formal Phlebotomy Certification

Tools

Phlebotomy equipment

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Phlebotomy Technician

Location

Willoughby Hills

Facility

Willoughby Hills Medical Outpatient Center

Department

Reference Lab Sales-Diagnostics Institute

Job Code

C13001

Shift

Days

Schedule

8:00am-4:30am

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Phlebotomy Technicians are an integral part of the Medical Laboratory Team, providing accurate and efficient blood specimen collection that supports diagnosis, treatment, and quality patient care. Because many patients may feel anxious or fearful about needles or having their blood drawn, Phlebotomy Technicians use their technical expertise, communication skills, and compassion to help patients feel comfortable and at ease throughout the process. Every interaction is an opportunity to make a positive difference in the overall care experience.

This role also offers opportunities to grow both professionally and personally. Cleveland Clinic provides access to a variety of educational and professional development resources, including online courses, in-person training, and other learning opportunities. Within the department, career advancement may include positions such as Lead Phlebotomist, Team Lead, or Supervisor, with additional opportunities to explore career pathways throughout the Cleveland Clinic system.

A caregiver in this position works days, 8:00am—4:30pm.

A caregiver who excels in this role will:

• Perform blood collection procedures, follow venipuncture procedures and maintain appropriate log sheets.
• Verify order requests and identify information prior to drawing blood or collecting the specimen/kit.
• Label all specimens collected and deliver them to the appropriate processing area.
• Perform specimen processing and send out tasks, including accessioning, centrifugation and packaging.
• Pick up and deliver blood, other sample types and lab supplies.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Phlebotomy Technician experience
• Technical proficiency with standard procedures, techniques and common practices
• Troubleshooting and problem-solving skills in a team environment

Preferred qualifications for the ideal future caregiver include:

• Formal Phlebotomy Certification
• Graduate of an accredited phlebotomy program with a clinical rotation/externship
• Experience strongly preferred
• Trouble shooting and problem-solving skills
• Demonstrate the ability to work under minimal supervision
• Can excel in a high-volume, fast-paced work environment

Physical Requirements:

• Requires frequent and long durations of standing and walking.
• Visual acuity including the ability to distinguish colors.
• Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.