Lead Phlebotomist

Advocate Health; Elkhorn (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare provider in Elkhorn is seeking a Lead Phlebotomist to oversee specimen collection and staff training. This role requires strong leadership and communication skills, along with a high school diploma and relevant experience. The position involves managing workflow, ensuring quality assurance, and providing patient care. Ideal candidates will be flexible and possess excellent organizational abilities.

Qualifications

• Typically 3 years of phlebotomy or related lab experience.
• Flexibility in scheduling and valid driver's license required for outreach.

Responsibilities

• Acts as a resource to employees, providing training and work direction.
• Coordinates department workflow including specimen collection and processing.
• Documents quality assurance data and performs venipuncture.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Education

High School Graduate

Job description

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Responsibilities

1. Acts as a resource to employees and students, including training, orienting, and providing work direction. Monitors work progress, reviews accuracy, manages productivity, staffing levels, and provides guidance on complex issues.
2. Assists with human resource tasks such as interviewing, staff development, resolving employee concerns, and updating staff on policies and procedures.
3. Coordinates department workflow including specimen collection, processing, and ordering. Handles telephone inquiries, manages inventory, and maintains supplies and equipment.
4. Investigates procedural or performance issues, reviews procedures, reports discrepancies, and generates management reports.
5. Documents quality assurance data, verifies patient identification for safety, and performs venipuncture and specimen collection from patients of all ages.
6. Prioritizes specimen collection, manages specimens, ensures proper labeling, and responds to additional procurement requests.
7. May perform limited testing under CLIA guidelines and runs quality control checks.
8. Instructs students in phlebotomy, data entry, and specimen processing.
9. Provides care appropriate to patient age, understanding growth and development principles, and assessing patient data.

Qualifications

• High School Graduate
• Typically 3 years of phlebotomy or related lab experience
• Leadership ability, computer skills, excellent communication, and organizational skills
• Customer service skills and flexibility in scheduling
• If outreach, valid driver’s license and insurance are required

Physical & Working Conditions

• Ability to operate necessary equipment, lift up to 50 lbs, and work seated, standing, or walking for long periods.
• Exposure to biological, chemical, mechanical, electrical, radioactive hazards, and human blood/body fluids.
• Use of protective gear required, and may involve travel and adverse weather conditions (outreach).

This description provides a general overview and may include additional duties as needed.