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An established industry player is seeking a dedicated Pharmacy Technician Supervisor to lead and mentor a team of pharmacy technicians. This role involves ensuring the competence of staff through training, managing schedules, and fostering a customer-focused environment that promotes patient and employee satisfaction. The ideal candidate will have a minimum of 2 years of hospital pharmacy experience and a Certified Pharmacy Technician (CPhT) certification. Join a dynamic team where your contributions will enhance the quality of pharmacy services and improve operational efficiencies.
Summary:
In addition to Pharmacy Technician duties, supervises, directs, administers schedules, and organizes the technicians of the Pharmacy Department.
Ensures adequate training and competence of Pharmacy technician staff.
Maintains a customer focus and promotes patient and employee satisfaction.
Position Responsibilities:
• Provides direction and guidance to pharmacy technicians and is a role model of Star Behaviors.
• Provides instruction to and assists in any training of new and existing pharmacy technicians; assuring on-going competence.
• Assists manager/director with performance appraisals and completing competencies on time, setting goals and forming action plans as appropriate.
• Supports individual and departmental achievements through the use of recognition methods.
• Coordinates the scheduling of staff personnel to ensure appropriate staffing levels to include rotating shifts, call outs and shortages.
• Identifies and implement improvement opportunities that contribute to the betterment of the overall operations.
• Coaches employees regarding operational, technical and behavioral issues on a regular basis.
• Assists manager/director in dealing with inappropriate employee behavior or actions in a direct and confidential manner.
• Ensure compliance with accreditation requirements.
• Develops and operates within budgetary guidelines.
• Orders supplies and maintains par levels and identifies ways to decrease costs and maximize performances and/or new sources for revenue.
• Demonstrates appropriate and effective use of pharmacy and hospital based computer programs and adheres to all policies and practices regarding confidentiality of all electronic communications.
Position Qualifications Required / Experience Required:
Minimum of 2 years experience in hospital pharmacy.
Required Education:
High School or equivalent.
Training/Certifications/Licensure:
CPhT (Certified Pharmacy Technician).