Lead Pharmacy Technician: Automation & Compliance

SSM Health; Fond du Lac (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

SSM Health in Fond du Lac, Wisconsin, seeks a leadership-focused Pharmacy Technician to oversee Pyxis operations, medication safety, and staff development. You will drive process improvements, coordinate automation initiatives, and support regulatory compliance across the department.

You will train and mentor new technicians, manage system rollouts, and partner with pharmacy leadership to ensure efficient workflows and excellent patient service.

Qualifications

• Certified Pharmacy Technician with leadership experience.
• Experience with pharmacy automation systems and medication management processes.
• Strong data analysis, problem-solving and process-improvement skills.
• Excellent communication and project management abilities.

Responsibilities

• Manage Pyxis user access requests and maintain documentation.
• Coordinate Pyxis formulary additions with pharmacy purchasing teams.
• Lead monthly Pyxis data collection, analysis, and process improvement initiatives.
• Serve as primary Pyxis automation support, maintenance, and troubleshooting contact.
• Oversee pharmacy packaging equipment operations, vendor communication, and repair coordination.
• Monitor daily controlled substance discrepancy reports and assist with resolutions.
• Support regulatory compliance and generation of compliance reports.
• Participate in pharmacy system rollouts and implementation projects.
• Assist with scheduling to maintain continuity of care.
• Lead onboarding and training for newly hired technicians.

Skills

Leadership

Data analysis

Regulatory compliance

Project management

Communication

Education

Certified Pharmacy Technician (CPhT)

Tools

Pyxis automation system

Job description

SSM Health in Fond du Lac, Wisconsin, seeks a leadership-focused Pharmacy Technician to oversee Pyxis operations, medication safety, and staff development. You will drive process improvements, coordinate automation initiatives, and support regulatory compliance across the department.

You will train and mentor new technicians, manage system rollouts, and partner with pharmacy leadership to ensure efficient workflows and excellent patient service.