Lead Pharmacist, RxARECARE Operations

Pantherx Specialty LLC; Robinson (PA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer matching

Life insurance

Disability coverage

Paid time off + holidays

Job summary

PANTHERx Rare Pharmacy in Pittsburgh, PA is seeking a Pharmacy Operations Supervisor for the RxARECARE program. You will lead RxARECARE teams, oversee patient onboarding and engagement, adherence initiatives, quality, and training, and address escalations.

Required: PharmD or pharmacist license, NABP registration or willingness, 2+ years of pharmacy experience, and strong leadership. Hybrid/remote work and a competitive benefits package are offered.

Qualifications

• PharmD or pharmacist license from an ACPE accredited program.
• NABP Verified Pharmacist registration; willingness to obtain if not on hire.
• Minimum 2 years of pharmacy experience.

Responsibilities

• Lead RxARECARE teams and manage program needs and projects.
• Monitor Prior Authorization and Appeals processes.
• Serve as primary contact for team questions and escalations.
• Develop SWFT and data builds for program processes.
• Train staff on new processes and changes.
• Distribute daily patient engagement responsibilities.
• Review daily reports to exceed partner expectations.
• Participate in leadership meetings and staff development.

Skills

Leadership

Communication

Time management

Education

Doctor of Pharmacy (PharmD)

NABP Registered Pharmacist

Tools

Microsoft Office

Job description

Current job opportunities are posted here as they become available.

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location:

Pittsburgh, PA

Licensure Required:

PharmD

Job Type:

Exempt

Classification:

Full-Time

Reports To:

Supervisor, RxARECARE Operations

Purpose:

This position plays a key role in leading the development and management of RxARECARE specific teams at PANTHERx™ Rare Pharmacy. and supports the Supervisor in the execution of the designed RxARECARE program(s).This includes patient onboarding, patient engagement, adherence programs, quality, and training. This role also supports prompt responses to escalated patient, manufacturer, prescriber, or leadership concerns.

Responsibilities

• Liaises between RxARECARE Teams and Supervisor RxARECARE Operations by taking lead on operational and program specific needs and projects.
• Monitors and oversees Prior Authorization and Appeals.
• Serves as primary point of contact for team specific questions and escalations.
• Develops SWFT and Data builds for program‑specific processes/process changes.
• Conducts staff training for new processes/process changes.
• Distributes responsibilities to the team to ensure all patient engagement activities are handled daily.
• Evaluates and acts on daily reports regarding operations, assuring the team exceeds partner expectations.
• Participates in regular meetings with leadership to discuss staff needs and accomplishments.
• Staffs within the team to support current business.
• Additional projects and activities as assigned.

Required Qualifications:

• Doctor of Pharmacy or Registered Pharmacist degree from an ACPE accredited institution.
• Registration with the North Carolina Board of Pharmacy as an NABP Verified Pharmacist; or willingness to obtain registration upon hire.
• High level of independent judgment, individual initiative, and time management skills.
• Ability to communicate effectively in a manner that is clear, logical, and consistent.
• High level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines.
• Minimum of 2 years of pharmacy experience.

Preferred Qualifications:

• Deep clinical knowledge base and basic understanding of pharmacy workflow (backend SWFT and data knowledge).
• Deep knowledge of prior authorizations and appeal support including submitting prior authorizations and writing appeals
• 2 years as a practicing, licensed pharmacist in a specialty pharmacy.
• 1 year of experience in a leadership role, managing team members.
• Proficient in Microsoft Office (Word, Power Point, Excel).

This position operates in a well-lit, mail order distribution pharmacy environment. Role routinely uses pharmaceutical equipment and safety supplies.

Physical Demands:

Individuals must be able to stand for extended periods of time; lift up to 20 pounds; and utilize the computer and bar code scanner. Must be able to use proper personal protective equipment including, but not limited to, gloves, eye protection and face masks when needed. Reasonable accommodation will be made to individuals with disabilities to perform the essential function of the job.

Hybrid, remote and flexible on‑site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full‑time employees, as well as limited paid time off for part‑time employees. Of course we offer paid holidays too!

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.