Lead Pawnbroker: Retail Shift Manager with Growth & Perks

EZCORP, Inc.; Las Vegas, Northern (NV, KY); Hybrid; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Store discount

Uncapped bonus potential

Job summary

EZCORP, Inc. is seeking a Retail Shift Manager (Lead Pawnbroker) in Las Vegas, NV. You will lead a team, drive sales of pawn items, and deliver exceptional customer service in a fast-paced retail environment.

The role includes training, coaching, and career growth opportunities, with a clear path from entry to leadership positions. The position emphasizes strong leadership, negotiation, and customer relations skills, with competitive pay and benefits.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory, key holder, or team/shift lead experience.
• Ability to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales and pawn items.
• Lead and coach team members to achieve store goals.
• Process loans and extensions and reach jointly satisfactory terms for pawned items.
• Perform opening and closing store procedures and ensure compliance with policies.

Skills

Leadership

Customer service

Negotiation

Coaching

Time management

Bilingual

Communication

Education

High school diploma or GED

Tools

POS systems

Cash handling

Job description

EZCORP, Inc. is seeking a Retail Shift Manager (Lead Pawnbroker) in Las Vegas, NV. You will lead a team, drive sales of pawn items, and deliver exceptional customer service in a fast-paced retail environment.

The role includes training, coaching, and career growth opportunities, with a clear path from entry to leadership positions. The position emphasizes strong leadership, negotiation, and customer relations skills, with competitive pay and benefits.