Lead Pawn Broker & Retail Shift Manager

EZCORP, Inc.; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with company match

Generous Paid Time Off

Store Discount

Job summary

EZCORP, Inc. is hiring for a Retail Shift Manager (Lead Pawnbroker) at our Las Vegas locations. The role emphasizes delivering exceptional customer service, leading a team, and driving pawn item sales in a fast-paced retail environment.

The position offers a structured career path, base pay with growth potential, and a range of benefits including health insurance, 401(k) with company match, and paid time off.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory, key holder, or team/shift lead experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.

Responsibilities

• Provide outstanding customer service and build relationships to promote sales and pawn items.
• Process loans and extensions, and manage pawned items.
• Open and close store procedures with accuracy and consistency.
• Supervise and coach store team members to uphold standards.

Skills

Leadership

Negotiation

Communication

Time management

Interpersonal skills

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring for a Retail Shift Manager (Lead Pawnbroker) at our Las Vegas locations. The role emphasizes delivering exceptional customer service, leading a team, and driving pawn item sales in a fast-paced retail environment.

The position offers a structured career path, base pay with growth potential, and a range of benefits including health insurance, 401(k) with company match, and paid time off.