Lead Pawn Shop Shift Leader

EZCORP, Inc.; Nashville (TN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free health insurance

401(k) with company match

Paid time off

Holiday pay

Store discount

Uncapped bonus potential

Job summary

EZCORP, Inc. in Nashville, TN is seeking a Retail Shift Leader (Key Holder) to lead our team and develop in-store leadership skills. The role offers training, growth opportunities, and a path to store management while earning $16.00–$18.00 per hour based on experience.

You will supervise Team Members, process pawn loans, and promote exceptional customer service in a fast-paced store environment. Competitive benefits and a comprehensive training program accompany this position.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/lead or manager experience.
• Strong customer service, leadership, and communication skills.
• Able to pass background check and drug test.

Responsibilities

• Provide outstanding customer service and build relationships to drive sales.
• Lead and coach Team Members to achieve store goals.
• Open and close store procedures and manage daily operations.
• Process loans and extensions and negotiate terms for pawn items.

Skills

Leadership

Customer service

Sales

Communication

Time management

Organization

Education

High school diploma or GED

Job description

EZCORP, Inc. in Nashville, TN is seeking a Retail Shift Leader (Key Holder) to lead our team and develop in-store leadership skills. The role offers training, growth opportunities, and a path to store management while earning $16.00–$18.00 per hour based on experience.

You will supervise Team Members, process pawn loans, and promote exceptional customer service in a fast-paced store environment. Competitive benefits and a comprehensive training program accompany this position.