Lead Patient Services Manager, Healthcare Dining Nutrition

Aramark Corporation; Pennsylvania; Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Aramark Healthcare+ is seeking a Sr. Patient Services Manager for Lankenau Medical Center in Wynnewood, PA. The role leads the Patient Services Operation within Food & Nutrition, develops healthy menu plans, and ensures quality assurance and patient satisfaction.

The position requires a healthcare/food service background, strong leadership, and CBORD system experience. This on-site role offers opportunities to drive dining solutions and staff development in a patient-centered environment.

Formación

• Bachelor's degree or equivalent experience.
• Healthcare and Food Service Management experience required.
• Patient Services Management experience preferred.
• Experience managing, motivating and engaging a large workforce.
• Proficiency with Microsoft Office programs required.
• Excellent interpersonal, customer services and organizational skills required.
• Experience working with the CBORD menu ticket system is preferred.
• Nutrition education and/or background preferred.
• SERV Safe Certification is a plus.

Responsabilidades

• Manages and leads patient food service activities, complying with established standards.
• Leads patient services managers, supervisors and staff to ensure meals are properly prepared and delivered to patients.
• Conducts rounds on patients/departments.
• Oversees the diet office and the service ambassador program.
• Manages the CBORD menu ticket system updates including menu items, substitutions, preferences and allergies.
• Hosts the patient services system call and manages initiatives such as menu roll outs, etc.
• Manages quality assurance including safety and kitchen sanitation compliance.
• Supervises tray line operation and/or the room service program.

Conocimientos

Leadership

Customer service

Interpersonal skills

Organizational skills

Training & development

Educación

Bachelor's degree or equivalent experience

Herramientas

CBORD system

Microsoft Office

Descripción del empleo

Aramark Healthcare+ is seeking a Sr. Patient Services Manager for Lankenau Medical Center in Wynnewood, PA. The role leads the Patient Services Operation within Food & Nutrition, develops healthy menu plans, and ensures quality assurance and patient satisfaction.

The position requires a healthcare/food service background, strong leadership, and CBORD system experience. This on-site role offers opportunities to drive dining solutions and staff development in a patient-centered environment.