Lead Patient Service Specialist, Practice Management

MaineHealth; Portland (ME); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth is seeking a Lead Patient Service Specialist in our Medical Group Practices. The role focuses on scheduling patients, coordinating referrals, and addressing day-to-day routine issues to ensure smooth operations.

The Lead PS also communicates policies to staff and serves as a coach/mentor for the administrative care team, promoting efficient patient flow and quality service. A $3,000 sign-on bonus may apply for qualified applicants.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Six months of MaineHealth Patient Service Specialist experience required.
• Additional Skills/Requirements Preferred: Proficient computer skills.

Responsibilities

• The Lead Patient Service Specialist role ensures patient scheduling and referral needs are met and assists with day-to-day routine issues.
• The Lead Patient Service Specialist ensures communications of policies and procedures are communicated to the rest of the staff and acts as a coach/mentor for administrative care team members.

Skills

Proficient computer skills

Education

High school diploma

GED

Job description

MaineHealth is seeking a Lead Patient Service Specialist in our Medical Group Practices. The role focuses on scheduling patients, coordinating referrals, and addressing day-to-day routine issues to ensure smooth operations.

The Lead PS also communicates policies to staff and serves as a coach/mentor for the administrative care team, promoting efficient patient flow and quality service. A $3,000 sign-on bonus may apply for qualified applicants.