Lead Patient Coordinator (Full Time)

Schweiger; City of Long Beach (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical

HSA/FSA

Dental

Vision

401K

Short Term Disability

Transit benefits

Birthday holiday

Employee discounts

Job summary

Schweiger is seeking a Full-Time Lead Patient Coordinator for our Long Beach Office to supervise front office duties and staff under the General Manager. Prior healthcare experience is preferred and familiarity with EMR systems is expected.

The role requires open weekday availability including weekends within operating hours. The team values professionalism, patient care, and efficient scheduling. A supportive environment and growth opportunities are offered.

Qualifications

• 2–3 years of dermatology/medical environment experience preferred.
• Experience with EMR software and patient scheduling systems.
• Computer savvy; proficient in Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.

Responsibilities

• Lead front office responsibilities and supervise staff under GM.
• Train and supervise all front office staff; verify daily checklists.
• Manage scheduling tasks, cancellations, confirmations, and superbill entry.
• Audit PC checklists and ensure proper closing duties.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Customer service

Tools

EMR software

Microsoft Word

Excel

Outlook

Job description

Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually.Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members.Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger has also received Great Place to Work certification. To learn more, click here.Schweiger's Ultimate Employee Experience:Positive work environment with the tools you need to do your job and growFull time employees (30+ hours per week) are eligible for:Medical (Virtual Care included), HSA/FSA, Dental, Vision on 1st of the month after hire date401K after 30 days of employmentCompany Sponsored Short Term Disability (Only applicable for non-California employee)Pre-tax savings available for public transit commutersYour birthday is an additional personal holidayPart-time employees (less than 30 hours) are eligible for:Dental and Vision on 1st of the month after date of hire401K after 30 days of employmentEmployee discounts on Schweiger skin care products & cosmetic servicesJob Summary: Full-Time Lead Patient Coordinator at our Long Beach Office. The Lead Patient Coordinator is responsible for assisting the General Manager with supervising front office duties and staff. Previous healthcare experience is preferred.Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7:00am - 7:30pm. Open Flexibility to help cover in a team environment is needed.Lead Patient Coordinator:Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, respective providers, PCs, and MAs.Lead by example, maintains office presence and highest level of professionalism.Assists GM with finding coverage for necessary shifts should there be a call out, emergency or PTO taken.Train and supervise all front office staff. Check that beginning and end of day checklists are performed and signed off daily. Conduct weekly meetings with fellow PCs. Provide weekly feedback to the General Manager to discuss progress of employees and assess employees in need of re-training.Responsible to oversee that the front office staff is performing the scheduling tasks timely and correctly. Ensure that all scheduling, cancellations and confirmations and superbill entry are being done appropriately.Notify, document, and advise respective General Manager of all personnel and patient complaints or issues.Always maintain a neat and orderly work area throughout the office.Maintain all office equipment, office supply inventory and follow bi-weekly ordering protocol.Oversee the creation of new medical records for each patient. Obtain all necessary copies of insurance cards, referrals, and demographic information. Responsible to assure that the staff is correctly entering data into system.Maintain confidentiality of all patient and employee information.Must exude a strong understanding of and enforce CLIA, OSHA and HIPAA regulations.Responsible for auditing PC checklists and ensuring closing duties are being performed correctly. Must oversee that cash deposits are locked up in the appropriate location.Have thorough knowledge of ALL procedures performed at offices.Other duties as assigned by supervisor on an as needed basisQualifications:2 - 3 years of experience working in a dermatology/medical environment preferred.Experience using EMR software and patient scheduling systems preferred.Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.Strong communication, interpersonal, and organizational skills.Excellent patient relation and customer services skills.Must be professional, reliable, and dedicated employee.Must have strong critical thinking, problem resolution skills and be a great multitasker.Prefer prior experience working in a dermatology / medical environment.Open availability to work during weekdays and weekends.Hourly Pay Range: $21.50-27Schweiger, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.Schweiger does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.