Lead Patient Coordinator (Full Time)

SDG MGMT Company LLC; City of Long Beach (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical (Virtual Care included)

HSA/FSA

Dental

Vision on 1st of the month after hire

401K after 30 days

Company Sponsored Short Term Workplace

Pre-tax transit savings

Your birthday is an additional holiday

Job summary

Schweiger Dermatology Group is seeking a Full-Time Lead Patient Coordinator for the Long Beach office. You will supervise front office staff, assist the General Manager, and ensure smooth daily operations within a dermatology setting.

The role requires 2-3 years of dermatology/medical experience, proficiency with EMR and scheduling tools, and strong communication and organizational skills. Weekend availability and teamwork are essential.

Qualifications

• 2-3 years of experience in a dermatology/medical environment preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.

Responsibilities

• Lead front office staff supervision and scheduling duties.
• Ensure timely and accurate checklists, data entry, and superbill processing.
• Conduct weekly meetings and provide feedback to the General Manager.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Tools

EMR software

Patient scheduling systems

Microsoft Word

Microsoft Excel

Outlook

Job description

Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger has also received Great Place to Work certification.

Full Time Employees

• Medical (Virtual Care included)
• HSA/FSA
• Dental
• Vision on 1st of the month after hire date
• 401K after 30 days of employment
• Company Sponsored Short Term Disability (Only applicable for non-California employee)
• Pre-tax savings available for public transit commuters
• Your birthday is an additional personal holiday

Part Time Employees

• Dental and Vision on 1st of the month after date of hire
• 401K after 30 days of employment
• Employee discounts on Schweiger skin care products & cosmetic services

Job Summary

Full-Time Lead Patient Coordinator at our Long Beach Office. The Lead Patient Coordinator is responsible for assisting the General Manager with supervising front office duties and staff. Previous healthcare experience is preferred. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7:00am - 7:30pm. Open Flexibility to help cover in a team environment is needed.

Lead Patient Coordinator: Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, respective providers, PCs, and MAs. Lead by example, maintains office presence and highest level of professionalism. Assists GM with finding coverage for necessary shifts should there be a call out, emergency or PTO taken. Train and supervise all front office staff. Check that beginning and end of day checklists are performed and signed off daily. Conduct weekly meetings with fellow PCs. Provide weekly feedback to the General Manager to discuss progress of employees and assess employees in need of re-training. Responsible to oversee that the front office staff is performing the scheduling tasks timely and correctly. Ensure that all scheduling, cancellations and confirmations and superbill entry are being done appropriately. Notify, document, and advise respective General Manager of all personnel and patient complaints or issues. Always maintain a neat and orderly work area throughout the office. Maintain all office equipment, office supply inventory and follow bi-weekly ordering protocol. Oversee the creation of new medical records for each patient. Obtain all necessary copies of insurance cards, referrals, and demographic information. Responsible to assure that the staff is correctly entering data into system. Maintain confidentiality of all patient and employee information. Must exude a strong understanding of and enforce CLIA, OSHA and HIPAA regulations. Responsible for auditing PC checklists and ensuring closing duties are being performed correctly. Must oversee that cash deposits are locked up in the appropriate location. Have thorough knowledge of ALL procedures performed at offices. Other duties as assigned by supervisor on an as needed basis.

Qualifications

2 - 3 years of experience working in a dermatology/medical environment preferred. Experience using EMR software and patient scheduling systems preferred. Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook. Strong communication, interpersonal, and organizational skills. Excellent patient relation and customer services skills. Must be professional, reliable, and dedicated employee. Must have strong critical thinking, problem resolution skills and be a great multitasker. Prefer prior experience working in a dermatology / medical environment. Open availability to work during weekdays and weekends.

Hourly Pay Range: $21.50-27 Schweiger, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

At Schweiger, we believe you're looking for more than just a job—you’re seeking a meaningful career, real growth opportunities, and a team that supports your success. With hundreds of locations and millions of patients served, we’re proud to be the leading dermatology group in the nation. Here, you’ll find a place here to thrive, grow, and make a difference every day. Join us and be part of a purpose-driven team delivering the ultimate patient experience together.