Lead Patient Coordinator

Dermafix Spa; Town of Florida (NY); On-site; USD 36,000 - 100,000; Full time

Job summary

A wellness spa in New York is seeking a dedicated Patient Coordinator. This role involves promoting and selling treatments, ensuring exceptional customer service, and achieving sales targets within a growing environment. Ideal candidates should have experience in sales or customer service in the spa or wellness industry, along with strong interpersonal skills. The compensation includes a base salary of $3,000/month and potential earnings of over $100,000 annually with commissions. Weekend availability is required.

Qualifications

• Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
• Strong interpersonal skills to build positive customer relationships.
• Goal-oriented with a drive to meet and exceed sales targets.

Responsibilities

• Promote and sell spa services, treatments, and packages.
• Build and maintain strong client relationships.
• Meet or exceed sales targets by understanding client needs.

Skills

Sales experience

Customer service skills

Strong communication skills

Relationship building

Job description

Dermave spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities

• Promote and sell spa services, treatments, and packages to new and existing clients.
• Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
• Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
• Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
• Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
• Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements

• Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
• Strong communication and interpersonal skills.
• Ability to build positive customer relationships and understand client preferences.
• Goal-oriented with a drive to meet and exceed sales targets.
• Knowledge of spa treatments and wellness trends is a plus.
• A proactive, self-motivated, and energetic attitude.
• Strong organizational and time management skills.

Job Type

Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Address of the Spa: 529 SE Palm Beach Rd Suite 102, Stuart, FL 34994