Lead Patient Coordinator

Dermafix Spa; Sarasota (FL); On-site; USD 30,000 - 100,000; Full time

Job summary

A wellness spa in Sarasota is seeking a dedicated Lead Patient Coordinator to drive sales and enhance client engagement. You will promote treatments and ensure customer satisfaction while collaborating with the team on strategies. Ideal candidates have sales experience in the wellness industry and strong interpersonal skills. This full-time position offers a competitive base salary along with commission potential, targeting earnings over $100,000 annually.

Qualifications

• Proven experience in sales or customer service in the wellness or spa industry.
• Goal-oriented with a drive to meet and exceed sales targets.
• Strong organizational and time management skills.

Responsibilities

• Promote and sell spa services, treatments, and packages.
• Build and maintain strong client relationships.
• Meet or exceed sales targets with tailored recommendations.
• Deliver excellent customer service and handle inquiries.
• Collaborate to develop promotions and strategies.
• Stay updated on spa services and industry trends.

Skills

Sales experience

Customer service

Strong communication skills

Interpersonal skills

Organizational skills

Job description

Dermafix Spa (https://dermafixspa.com/) is seeking a dedicated and passionate Lead Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities

• Promote and sell spa services, treatments, and packages to new and existing clients.
• Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
• Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
• Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
• Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
• Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements

• Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
• Strong communication and interpersonal skills.
• Ability to build positive customer relationships and understand client preferences.
• Goal-oriented with a drive to meet and exceed sales targets.
• Knowledge of spa treatments and wellness trends is a plus.
• A proactive, self-motivated, and energetic attitude.
• Strong organizational and time management skills.

Job Type

Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit

Base Salary: $3,000/month + commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Address of the Spa

2206 Jo An Drive, Unit 4 Sarasota, FL 34231