Lead Patient Care Tech

Community Bridges Inc.; Mesa (AZ); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Generous PTO

Job summary

Community Bridges, Inc. is seeking a Lead Patient Care Technician (PCT) to join its behavioral health team in Arizona. The Lead PCT will guide direct patient care and oversee PCT staff during shifts, coordinating with RN, BHMP, and other team members to maintain a safe and therapeutic environment.

The role requires clinical oversight, adherence to program policies, and ability to respond to crises and safety concerns. A strong background in behavioral health and crisis management is essential.

Qualifications

• High school diploma or GED is required; associate degree or higher is preferred.
• One or more years of healthcare-related experience with exposure to behavioral and medical crisis situations.
• EMT certification (Arizona) is preferred but not required; CNA certification (Arizona) is preferred but not required.
• Valid identification is required.

Responsibilities

• Provide direct care to behavioral health patients as part of the treatment team.
• Coordinate with RNs, PCTs, and BHMPs to ensure safety and quality care.
• Direct staff during non-violent interventions, seclusion, and restraint episodes; ensure unit safety.

Skills

Healthcare experience

EMT certification

CNA certification

Education

High school diploma or GED

Associate degree or higher preferred

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency headquartered in Arizona, offering residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Job Summary

The Lead Patient Care Technician (PCT) is a member of the multi‑disciplinary treatment team that provides direct care to behavioral health patients as well as oversight and support to the PCTs assigned to their shift. The Lead PCT coordinates with the Registered Nurses (RN), Patient Care Technicians (PCT), and Behavioral Health Medical Practitioners (BHMP) to ensure a safe environment and quality care is provided to all presenting for services. The Lead PCT is also responsible for the safety and operational effectiveness of the unit they are assigned to, including identifying environmental and patient specific safety concerns, directing staff during non‑violent physical interventions and seclusion and restraint episodes, and providing direct patient care when needed. The Lead PCT is expected to have full knowledge of program policy and procedures.

Skills & Requirements

• High school diploma or GED required; associate degree or higher preferred.
• One (1) or more years of health‑care related experience with exposure to behavioral and medical crisis situations.
• Emergency Medical Technician certification (valid in Arizona) is preferred but not required.
• Certified Nurse Assistant certification (current and valid in Arizona) is preferred but not required.
• Valid identification required.

Benefits

• Medical, Dental, Vision, Disability, Life, Supplemental plans – Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401(k) with employer match (100% vested upon enrollment), generous PTO accrual, wellness programs, tuition reimbursement and scholarship programs, incentives, and more.
• 5‑week PTO plan and a wide range of unique benefits.