Lead Patient Account Rep

Community Health Network; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Community Health Network is seeking a Lead Patient Account Rep to ensure a customer-focused work climate, providing essential support and continual assessment of the Customer Service staff. This role is vital in our mission to deliver exceptional care.

The ideal candidate will possess a high school diploma or GED, have at least one year of experience in Patient Accounts, and knowledge of medical billing requirements. Strong interpersonal and decision-making skills are essential.

Qualifications

• One year experience in Patient Accounts.
• Working knowledge of medical billing requirements and reimbursement processes.
• Ability to work independently and as a part of a team.

Responsibilities

• Ensures a customer focused and quality conscious work climate.
• Provides support and continual assessment of the Customer Service staff.

Skills

Customer service orientation

Interpersonal skills

Decision making skills

Education

High school diploma or GED equivalent

Job description

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Lead Patient Account Rep ensures a customer focused and quality conscious work climate. Provides support and continual assessment of the Customer Service staff.

Exceptional Skills and Qualifications

• Education: High school diploma or GED equivalent
• One year experience in Patient Accounts
• Working knowledge of medical billing requirements and reimbursement processes
• Strong background in Customer Service
• Strong interpersonal skills and customer service orientation
• Ability to work independently and as a part of a team
• Strong decision making skills