Lead Parts Associate

Optimum RV; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401K

Medical insurance

Dental insurance

Vision Insurance

Company-Paid Life insurance

Supplemental Life Insurance

Short- & Long-Term Disability

Critical Illness, Accident and Hos pi

Job summary

Optimum RV is seeking a knowledgeable and customer-focused RV Parts Associate to join our team. You will help customers find the right RV parts and accessories and contribute to a smooth parts counter operation.

The role emphasizes strong product knowledge, excellent service, and accurate part identification using catalogs and computer systems. Join a team committed to quality and customer satisfaction.

Qualifications

• Experience at a parts counter or similar customer service role in automotive or RV industry.
• Strong knowledge of RV parts, accessories, and systems.
• Excellent customer service and communication skills.
• Ability to identify and locate parts using catalogs, computer systems, and other resources.
• Strong organizational skills and attention to detail.
• Proficiency in using parts management software and computer systems.
• High school diploma or equivalent.

Responsibilities

• Assist customers in identifying and locating RV parts and accessories.
• Provide detailed information and recommendations on parts and related services.
• Process parts orders, including special orders and warranty parts.
• Manage parts inventory, including receiving, stocking, and organizing parts.
• Maintain accurate records of parts transactions and inventory levels.
• Collaborate with the service department to ensure timely availability of parts for repairs.
• Handle customer inquiries and resolve issues professionally.
• Keep the parts counter and showroom clean, organized, and well-stocked.
• Adhere to safety protocols and company policies.
• Perform all other responsibilities as assigned.

Skills

Parts counter experience

RV parts knowledge

Customer service

Inventory management

Catalogs/computer systems

Parts management software

Education

High school diploma or equivalent

Tools

Parts management software

Job description

About Us

Optimum RV is a leading dealership known for providing high-quality recreational vehicles and exceptional customer service. We are seeking a knowledgeable and customer-focused RV Parts Associate to join our team and assist customers in finding the right parts and accessories for their RV.

About Us

Optimum RV is a leading dealership known for providing high-quality recreational vehicles and exceptional customer service. We are seeking a knowledgeable and customer-focused RV Parts Associate to join our team and assist customers in finding the right parts and accessories for their RV.

Responsibilities

Parts Associates provide excellent customer service at the Parts counter. The primary duties will include:

• Assisting customers in identifying and locating RV parts and accessories.
• Providing detailed information and recommendations on parts, accessories, and related services.
• Processing parts orders, including special orders and warranty parts.
• Managing parts inventory, including receiving, stocking, and organizing parts.
• Maintaining accurate records of parts transactions and inventory levels.
• Collaborating with the service department to ensure timely availability of parts for repairs and maintenance.
• Handling customer inquiries and resolving issues in a professional and courteous manner.
• Keeping the parts counter and showroom clean, organized, and well-stocked.
• Adhering to all safety protocols and company policies.
• All other responsibilities as assigned.

Requirements

Minimum Qualifications:

• Proven experience in a parts counter or similar customer service role, preferably in the automotive or RV industry.
• Strong knowledge of RV parts, accessories, and systems.
• Excellent customer service and communication skills.
• Ability to identify and locate parts using catalogs, computer systems, and other resources.
• Strong organizational skills and attention to detail.
• Proficiency in using parts management software and computer systems.
• High school diploma or equivalent.

Essential Characteristics

• Customer Focused: We listen, solve problems, and stay focused on our mission.
• Humble: We stay coachable and always learning, confident in our skills but never arrogant.
• Reliable: We keep our word to our team and our customers--doing what we say every time.
• Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.

Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.

Benefits

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay