Lead Optical Retail Associate | Flexible Hours

Eyemart Express; Port Arthur, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k Matching

Disability Insurance (Short/Long)

Life Insurance

Licensing support

Job summary

Eyemart Express is seeking a Lead Optical Retail Associate (Key Holder) at our Port Arthur, TX location to deliver outstanding customer service and lead store operations. You will assist patients with eyewear needs and ensure high standards of service and efficiency.

As a full-time leader, you will help manage daily tasks, coordinate with the team, and support sales through knowledge of frames, lenses, and promotions. Competitive earning potential includes base pay plus incentives.

Qualifications

• High School Diploma or GED.
• Experience in retail, customer service, or sales.
• Experience in optical industry preferred.
• Experience in a lead or management position preferred.
• Ability to read and interpret prescription specs for accurate lens cutting.

Responsibilities

• Assist patients in selecting eyeglass frames, lenses, and coatings.
• Ensure accurate measurements and prescription data for labs.
• Dispense glasses and educate patients on care and use.
• Open/close store and assist management with operations.
• Provide exceptional service and know current promotions and policies.
• Process payments and refunds using the in-house POS system.
• Perform administrative tasks and maintain patient files.
• Maintain up-to-date knowledge of products and stocking.

Skills

Retail sales

Customer service

Leadership

Education

High School Diploma

Tools

POS system

Job description

Eyemart Express is seeking a Lead Optical Retail Associate (Key Holder) at our Port Arthur, TX location to deliver outstanding customer service and lead store operations. You will assist patients with eyewear needs and ensure high standards of service and efficiency.

As a full-time leader, you will help manage daily tasks, coordinate with the team, and support sales through knowledge of frames, lenses, and promotions. Competitive earning potential includes base pay plus incentives.