Lead Ophthalmic Technician Coordinator, Frisco Clinic

UT Southwestern Medical Center; Dallas (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a Lead Ophthalmic Technician Coordinator to enhance patient communication and coordination within their Frisco Clinic. This role involves managing patient schedules, collaborating with physicians, and ensuring high-quality care for patients. The ideal candidate will have a strong background in ophthalmic practices and a passion for patient service. Join a team that values innovation, teamwork, and professional growth, while benefiting from a comprehensive benefits package designed to support your wellbeing and career development.

Benefits

PPO Medical Plan

Paid Time Off

Retirement Programs

Paid Parental Leave

Wellness Programs

Tuition Reimbursement

Public Service Loan Forgiveness

Qualifications

• 2 years experience in an ophthalmic or optometric practice.
• 1 year in a lead position as an ophthalmic tech.

Responsibilities

• Coordinate patient scheduling and communication with physicians.
• Develop relationships with referring physicians and monitor responses.
• Ensure efficient patient flow within clinical areas.

Skills

Patient Communication

Ophthalmic Procedures

Team Coordination

Technical Medical Knowledge

Education

High School Diploma

Tools

Patient Management Systems

Job description

Lead Ophthalmic Technician Coordinator, Frisco Clinic

Join to apply for the Lead Ophthalmic Technician Coordinator, Frisco Clinic role at UT Southwestern Medical Center

Lead Ophthalmic Technician Coordinator, Frisco Clinic

1 week ago Be among the first 25 applicants

Join to apply for the Lead Ophthalmic Technician Coordinator, Frisco Clinic role at UT Southwestern Medical Center

Lead Ophthalmic Technician Coordinator - Ophthalmology Frisco Clinic

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

Works under general supervision to ensure complete patient communication and coordination between direct care physicians, referring physicians, designated family members, and clinical subspecialties within the Department.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!
  
  

Required

EXPERIENCE AND EDUCATION

• Education High School Diploma
• Experience 2 years experience in an ophthalmic or optometric practice and 1 year in a lead position as an ophthalmic tech.
• Licenses and Certifications (COA) CERT OPHTHALMIC ASSISTANT Certified Ophthalmic Assistant or higher Upon Hire
  
  

Job Duties

• Analyzes, evaluates and coordinates a subspecialty clinical practice in the Department of Ophthalmology to include patient scheduling (outpatient visits and surgery), physician schedules, patient information, and communication to referring physicians, and related services.
• Develops, cultivates, and maintains working relationships with community referring physicians and UT Southwestern faculty; monitors, coordinates, and documents responses to referring physicians.
• In coordination with a ophthalmological subspecialty faculty, establishes goals and objectives for optimum services to patients and designated family members; monitors coordination success and notes areas of improvement to include matters such as timely response to referring physicians, physician lab results, and appointment availability; makes recommendations for areas of improvements within the coordinating networks.
• Designs and executes an effective system of internal controls to ensure efficient clinic patient flow, timeliness of lab results received and reviewed by physicians, and timeliness of referring physician letters mailed with notification to patients when appropriate.
• Ensures patient flow within the clinical areas is efficient and effective to maintain synergetic faculty-patient scheduling.
• Assists faculty in answering technical medical questions from patients to ensure all patient questions and concerns are handled in an efficient and effective manner.
• Adheres to established protocols when communicating the need for an office visit to patients.
• In coordination with Clinic Manager, subspecialty Ophthalmic faculty, clinic staff supervisors, and department Marketing and Communications Manager disseminate effective and timely educational materials to patients.
• Assists Ophthalmological subspecialty faculty in completion of medical and insurance paperwork as needed for patients.
• Handles patient concerns and obtains effective resolution.
• May perform one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.
  
  

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

Texas-Dallas-5323 Harry Hines Blvd

Work Locations

5323 Harry Hines Blvd

Job

Clinical

Organization

701021 - Amb-Med Ctr Clinic Frisco

Schedule

Full-time

Shift

Day Job

Employee Status

Regular

Job Type

Standard

Job Posting

Apr 18, 2025, 9:38:40 PM

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at UT Southwestern Medical Center by 2x

Sign in to set job alerts for “Ophthalmic Technician” roles.

Bilingual Optometric Assistant/ Medical Assistant

Ophthalmic Asst - Key Whitman Eye Center, Dallas

Ophthalmic Assistant, Ophthalmology (Fort Worth)

Optometric Technician - Medical Assistant - Bilingual

Ophthalmic Technician Trainee, Ophthalmology

Ophthalmic Asst - Key Whitman Eye Center, Dallas

Ophthalmic Asst - Key Whitman Eye Center, Dallas

Lead Ophthalmic Technician Coordinator, Ophthalmology

Ophthalmic Asst - Key Whitman Eye Center, Plano

Ophthalmic Asst - Key Whitman Eye Center, Mesquite

Ophthalmic Asst - Key Whitman Eye Center, Plano

Optometric Technician - Medical Assistant - Bilingual

(USA) Certified Optical Manager NL2 - Sam's

Production Lab Technician (2nd Shift) Farmers Branch, TX #998

Optical Inspection - Production Lab Tech (experienced)

(USA) Certified Optical Manager NL2 - Sam's

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.